Inside Sales Pro: Family Protection & Relationships

sci; Elkridge (MD); On-site; USD 22,000 - 30,000; Full time

Job summary

SCI in Elkridge, MD is seeking a proactive professional to drive lead generation and build trusted relationships with families. You will present information to families, network in the community, and keep meticulous activity records to stay productive.

Responsibilities include responsive communication, tailoring solutions to family needs, and ensuring satisfaction through continued engagement, while coordinating with funeral directors and staff to deliver high-quality service.

Qualifications

• Customer service and sales experience with families or clients.
• Ability to listen, communicate clearly and show empathy.
• Willingness to work evenings and weekends as needed.
• Must be able to pass internal presentation certification within 30 days.
• Valid driver's license and ability to travel as required.

Responsibilities

• Lead generation: prospect daily and gather referrals from families.
• Explain and present to families, build community relationships.
• Respond to client inquiries promptly and professionally.
• Maintain activity logs to track productivity and outcomes.
• Support relationships with families through ongoing follow-up and care.
• Prepare for appointments with attention to detail and professionalism.
• Collaborate with funeral directors and location staff to ensure seamless service.

Skills

Customer service

Communication

Empathy

Attention to detail

Sales

Problem solving

Education

High school diploma or equivalent

1–2 years of college

Insurance license if required by state

Tools

Computers & software

Job description

SCI in Elkridge, MD is seeking a proactive professional to drive lead generation and build trusted relationships with families. You will present information to families, network in the community, and keep meticulous activity records to stay productive.

Responsibilities include responsive communication, tailoring solutions to family needs, and ensuring satisfaction through continued engagement, while coordinating with funeral directors and staff to deliver high-quality service.