Inside Sales - Family Care Advisor

sci; Stockbridge (GA); On-site; USD 50,000 - 100,000; Full time

Job summary

SCI in Stockbridge, GA seeks a results-driven lead-generation and family-relations professional to drive referrals and protect families through pre-planning discussions. You will prospect daily, engage with families, and coordinate with funeral staff to deliver compassionate service.

Ideal candidates demonstrate strong communication, empathy, and sales skills, with the ability to work evenings and weekends as needed. This role offers meaningful work and earning potential based on performance.

Qualifications

• Customer service and sales aptitude required.
• Ability to present information clearly to families.
• Strong communication and empathic listening skills.
• Willingness to work evenings and weekends as needed.

Responsibilities

• Prospect for new leads, dedicating 1–2 hours daily.
• Obtain referrals from families served.
• Network to build community and civic relationships.
• Present information to families and referred families.
• Maintain activity levels to stay productive.
• Respond to client inquiries promptly and professionally.
• Listen actively and communicate with empathy.
• Understand family needs and offer value-driven solutions.
• Keep in touch to ensure satisfaction.
• Prepare for appointments and perform procedures with professionalism.
• Follow through on problems and requests.
• Build trust-based relationships to earn referrals.

Skills

Customer service

Sales skills

Communication

Empathy

Time management

Presentation skills

Education

High school diploma or equivalent

1-2 years of college or equivalent education

Job description

SCI in Stockbridge, GA seeks a results-driven lead-generation and family-relations professional to drive referrals and protect families through pre-planning discussions. You will prospect daily, engage with families, and coordinate with funeral staff to deliver compassionate service.

Ideal candidates demonstrate strong communication, empathy, and sales skills, with the ability to work evenings and weekends as needed. This role offers meaningful work and earning potential based on performance.