Inside Sales Pro — Customer Solutions

Foundation Building Materials; Paducah (KY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/FSA plans

Voluntary Life/AD&D Insurance

Critical illness/Hospital Indemnity/AD

Legal Insurance

401(k) with company match

Job summary

Foundation Building Materials (FBM) invites applications for an Inside Sales Professional at our Paducah location. You’ll build strong customer relationships through expert guidance and service, from the front counter to tailored solutions, placing you at the heart of our sales success.

Ideal candidates have 2+ years in inside sales, excellent verbal communication, and a solid workstation with Windows. You’ll handle quotes, orders, and showroom logistics while supporting a team committed to

Qualifications

• High school diploma or equivalent required.
• 2+ years inside sales experience (incoming call preferred).
• Excellent verbal communication skills and telephone manner.

Responsibilities

• Maintain professional, courteous communication with customers before, during, and after sales.
• Provide knowledge on products and generate accurate quotes and proposals.
• Assist walk-in customers and handle inquiries or complaints promptly.
• Drive profitable sales through effective selling, upselling, and cross-selling.
• Enter orders, pricing, and customer data into systems accurately.
• Respond to orders and quote requests via multiple channels (phone, email, fax, etc.).
• Collaborate with outside sales reps and internal teams to fulfill customer needs.
• Coordinate deliveries with Operations staff and showroom planning.

Skills

Inside sales

Verbal communication

Time management

Windows OS

Forklift experience

Education

High school diploma

Tools

Windows OS

Job description

Foundation Building Materials (FBM) invites applications for an Inside Sales Professional at our Paducah location. You’ll build strong customer relationships through expert guidance and service, from the front counter to tailored solutions, placing you at the heart of our sales success.

Ideal candidates have 2+ years in inside sales, excellent verbal communication, and a solid workstation with Windows. You’ll handle quotes, orders, and showroom logistics while supporting a team committed to