Inside Sales Pro — Construction Solutions

Foundation Building Materials/Millard Drywall Service; Paducah (KY); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/ FSA plans

Voluntary Life and AD&D Insurance

Critical illness coverage

Job summary

Foundation Building Materials (FBM) is seeking an Inside Sales Professional to build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you'll be at the heart of our success.

You will support customer inquiries, provide product knowledge, and generate accurate quotes. The role involves order entry, scheduling deliveries, and collaborating with sales and operations to meet customer needs.

Qualifications

• High school diploma or equivalent required.
• 2+ years inside sales experience (incoming call preferred).
• Excellent verbal communication skills and telephone manner.
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
• Familiarity with Windows operating systems.
• Warehouse work which includes forklift experience/training.

Responsibilities

• Provide customer service and sales support to drive profitable sales.
• Maintain professional communication with customers before, during, and after sales.
• Provide product knowledge and generate accurate quotes and proposals.
• Assist walk-in customers and handle inquiries or complaints promptly.
• Collaborate with outside sales reps and internal teams to fulfill customer needs.
• Enter orders, pricing, and customer data into systems accurately.
• Schedule and coordinate deliveries and shipping logistics.
• Balance cash at the register and use management software for billing and reporting.

Skills

Inside sales

Customer service

Communication

Multitasking

Time management

Education

High school diploma

Tools

Windows OS

Forklift experience

Billing software

Project tracking software

Job description

Foundation Building Materials (FBM) is seeking an Inside Sales Professional to build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you'll be at the heart of our success.

You will support customer inquiries, provide product knowledge, and generate accurate quotes. The role involves order entry, scheduling deliveries, and collaborating with sales and operations to meet customer needs.