Inside Sales Pro: Quotes, Service & Growth

Foundation Building Materials/Millard Drywall Service; Lexington (KY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/ FSA plans

Voluntary Life and AD&D Insurance

Critical illness, Hospital Indemnity,/

Accident Coverage

Legal Insurance Plan

Generous 401(k) plan with companymatch

Career path designed with you in mind

Job summary

Foundation Building Materials (FBM) is seeking an Inside Sales professional to build strong customer relationships through expert guidance and exceptional service. You’ll handle front-counter support, provide product knowledge, and generate accurate quotes and proposals.

In this role you will enter orders, coordinate deliveries, and collaborate with outside sales reps to drive profitable sales while maintaining showroom inventory and supporting the customer journey from inquiry to sale.

Qualifications

• High school diploma or equivalent required.
• 2+ years inside sales experience (incoming call preferred).
• Excellent verbal communication skills and telephone manner.
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
• Familiarity with Windows operating systems.
• Warehouse work which includes forklift experience/training.

Responsibilities

• Provide customer service and sales support to drive profitable sales.
• Maintain professional, courteous communication with customers before, during, and after sales.
• Generate accurate quotes and proposals for customers.
• Assist walk-in customers and promptly handle inquiries or complaints.
• Enter orders, pricing, and customer data into systems.
• Collaborate with outside sales reps and internal teams to fulfill customer needs.
• Schedule and coordinate inbound/outbound deliveries and shipping logistics.
• Maintain showroom stock levels and support inventory processes.

Skills

Customer service

Sales support

Communication

Quote generation

Order entry

Education

High school diploma or equivalent

Tools

Windows operating systems

Forklift training

Job description

Foundation Building Materials (FBM) is seeking an Inside Sales professional to build strong customer relationships through expert guidance and exceptional service. You’ll handle front-counter support, provide product knowledge, and generate accurate quotes and proposals.

In this role you will enter orders, coordinate deliveries, and collaborate with outside sales reps to drive profitable sales while maintaining showroom inventory and supporting the customer journey from inquiry to sale.