Inside Sales Pro: Customer-Focused Growth

Ryan Herco Flow Solutions; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Ryan Herco Flow Solutions, a SunSource company, is seeking an Inside Sales Representative in Austin, TX. The role focuses on answering customer calls, entering orders, and turning inquiries into orders while supporting Outside Sales and maintaining the ACS system.

Ideal candidates will have 2+ years of sales or customer service experience, strong communication, organizational skills, and proficiency with MS Office; typing 40 WPM is required. Equal opportunity employer with accommodation options.

Qualifications

• 2+ years of proven sales and/or customer service experience.
• Addresses customer concerns with empathy and moves toward commitment.
• Excellent written and oral communication skills.
• Organized and detail-oriented.
• Proficient in MS Word and Excel.
• Able to type 40 WPM.

Responsibilities

• Answer incoming customer calls and enter orders.
• Turn product inquiries into orders and suggest accessories.
• Write bids and quotations and perform follow-ups.
• Document all customer contact and sales activities in the ACS system.
• Coordinate with Outside Sales for account management.
• Support sales and marketing plans.
• Stay current on products and attend training.
• Update and maintain customer database.

Skills

Sales experience

Customer service

Communication skills

Organizational skills

Typing 40 WPM

MS Office proficiency

Empathy

Tools

ACS system

Job description

Ryan Herco Flow Solutions, a SunSource company, is seeking an Inside Sales Representative in Austin, TX. The role focuses on answering customer calls, entering orders, and turning inquiries into orders while supporting Outside Sales and maintaining the ACS system.

Ideal candidates will have 2+ years of sales or customer service experience, strong communication, organizational skills, and proficiency with MS Office; typing 40 WPM is required. Equal opportunity employer with accommodation options.