AZ - Inside Sales Representative - Industrial Distribution - Tempe, AZ

SunSource; Tempe (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with Company match

Tuition reimbursement

Paid vacation and sick leave

Job summary

SunSource, through Ryan Herco Flow Solutions, is hiring an Inside Sales Representative in Tempe, AZ. This role involves providing excellent customer service, maximizing customer phone contact, and maintaining thorough sales documentation. Required qualifications include over 2 years of sales or customer service experience, excellent communication skills, and proficiency in MS Office. The position offers competitive pay, benefits, and opportunities for career advancement within the company.

Qualifications

• 2+ years of proven sales and/or customer service experience.
• Ability to demonstrate empathy and address customer concerns.
• Fast learner with the capability to grasp new concepts.

Responsibilities

• Provide excellent customer service by answering customer calls and solving problems.
• Maximize customer contact on the phone and turn inquiries into orders.
• Document all customer contacts and sales activities in the ACS system.

Skills

Customer service experience

Sales experience

Excellent people skills

Organized and detail-oriented

Excellent written and oral communication skills

MS Office skills

Typing speed of 40 WPM

Job description

AZ - Inside Sales Representative - Industrial Distribution - Tempe, AZ

Ryan Herco Flow Solutions, a SunSource company, is a leading distributor of fluid control systems, fluid filtration systems, fluid handling products, micro-electronics, and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers, chemical manufacturers, water & waste treatment, metal finishing, pollution control and life sciences companies. www.rhfs.com

Ryan Herco offers competitive pay and a comprehensive benefit plan including medical, dental, and vision insurance, vacation, sick leave, and holiday pay, a floating holiday, life insurance, tuition reimbursement, and a 401(k) with Company match. Our greatest benefit is the opportunity for career advancement! We promote from within and value employees who contribute to our companys growth.

Ryan Herco Flow Solutions is looking for an experienced individual to fill the role of Inside Sales Representative.

Responsibilities

• Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures
• Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers
• Writes bids and quotations when appropriate and performs follow-up procedures
• Documents all customer contact and sales activities in the ACS system
• Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers
• Supports Outside Sales in implementing sales and marketing plan
• Keeps current on Ryan Herco Flow Solutions products
• Attends product and sales training meetings as required
• Updates and maintains database

Requirements

• 2+ years of proven sales and/or customer service experience
• Addresses customer concerns, demonstrates empathy, and consistently moves the customer towards commitment
• Excellent people skills. Interacts effectively and works productively with a wide range of people
• Organized and detail-oriented
• Fast learner with the ability to grasp new concepts
• Persuasive, amiable, self-motived, and goal oriented
• Excellent written and oral communication skills
• MS Office (i.e. Word, Excel) savvy
• Must be able to type 40 WPM

About EEO

We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact [e-mail] to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy #rhfsassc