Inside Sales Specialist: Growth & Solutions

Sunsrce

Austin (TX)

On-site

USD 42,000 - 56,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision insurance

Vacation

Sick leave

Holiday pay

Floating holiday

Life insurance

Tuition reimbursement

401(k) with Company match

Job summary

Ryan Herco Flow Solutions, a SunSource company, seeks an experienced Inside Sales Representative to provide outstanding customer service, process orders, and drive sales through proactive inquiry handling. You will document interactions in the ACS system and support Outside Sales with account management.

The role requires 2+ years in sales or customer service, excellent communication, and strong problem-solving abilities.

Qualifications

2+ years of proven sales and/or customer service experience.
Excellent written and verbal communication skills.
Organized and detail-oriented with strong data entry.
MS Office (Word/Excel) savvy; typing 40 WPM.
Ability to handle customer concerns with empathy and professionalism.
Willingness to learn product/industry details and attend trainings.

Responsibilities

Provide excellent customer service by answering incoming calls, entering orders, and following up.
Maximize phone contact with customers by turning inquiries into orders and suggesting accessories or replacements.
Write bids and quotations when appropriate and perform follow-up procedures.
Document all customer interactions in the ACS system.
Coordinate with Outside Sales to ensure account management and service quality.
Support sales/marketing plans and stay current on product offerings.
Attend product and sales trainings and maintain the customer database.