Inside Sales Pro - Construction Equipment & Tech Solutions

Hawthorne Cat; Waipahu (HI); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

401(k) Plan + Company Matching

Paid Time Off (PTO)

Tuition Reimbursement

Company Discounts

Training

Boot Reimbursement

Job summary

Hawthorne Cat in Waipahu, HI seeks an Inside Sales Representative to drive Caterpillar Product Support and technology sales across the Pacific region. You will build lasting relationships with customers, present products and promotions, and prepare quotes to close sales.

This role requires at least two years in customer service or sales, strong written and verbal communication, an outgoing personality, and solid organizational skills.

Qualifications

• Minimum of two years in customer service or sales & marketing role.
• Must communicate clearly, both verbally and in writing.
• Must have excellent interpersonal skills.
• Must have a positive attitude and be a self-starter.
• Must be organized and a good planner.
• Must have the ability to set and meet goals.

Responsibilities

• Prospects and develops customer accounts. Establishes and maintains close working relationships with customers at all levels.
• Delivers information on current products, services, and promotions offered by Product Support.
• Creates and provides customer quotes and follows up to close Product Support and technology sales.
• Follows up on expiring customer agreements and subscriptions to obtain timely renewals.
• Develop e-commerce and other business opportunities for select customer accounts.
• Maintains current customer information (current contact information, equipment/fleet lists, etc.).
• Generates leads in SalesLink (CRM) for other Hawthorne business units and assigns them to the appropriate branch or division representative.
• Acts as a main contact for Product Support assisting walk-in traffic and unassigned sales inquiries.
• Makes occasional sales calls on customers in other assigned markets and maintains a standard quoting process for Product Support sales.
• Maintains sales call reports and weekly call planners.
• Develops sales goals and objectives for each market.
• Assists in marketing campaigns, special events, and other duties as needed.
• Performs any job that may be assigned as necessary to meet the company, department or individual goals and objectives.

Skills

CRM proficiency

Customer service

Sales & marketing

Communication

Interpersonal skills

Organized

Goal setting

Tools

SalesLink CRM

Office software

Job description

Hawthorne Cat in Waipahu, HI seeks an Inside Sales Representative to drive Caterpillar Product Support and technology sales across the Pacific region. You will build lasting relationships with customers, present products and promotions, and prepare quotes to close sales.

This role requires at least two years in customer service or sales, strong written and verbal communication, an outgoing personality, and solid organizational skills.