Inside Sales Pro: Close Leads & Drive Bookings

Thornton & Grooms Heating, Cooling & Plumbing; Farmington Hills (MI); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Parental leave

Onsite nurse practitioner

6 paid holidays

PTO

401k match

Job summary

Thornton & Grooms Heating, Cooling & Plumbing is seeking a results-driven sales closer in Michigan. The role focuses on recovering opportunities across plumbing, electrical, and drain services to boost bookings and revenue.

You will follow up on estimates, convert leads via calls and texts, and coordinate sold work using ServiceTitan. A strong emphasis on relationships, persistence, and closing skills is required.

Qualifications

• 3+ years of sales or customer service experience preferred.
• Strong communication skills.
• Willingness to work evenings and weekends.
• Must be able to pass a drug test and background check.

Responsibilities

• Follow up on unsold plumbing, drain, and electrical estimates.
• Convert leads through outbound calls, texts, and follow-up campaigns.
• Coordinate sold installations and service work through ServiceTitan.
• Track opportunities, close rates, and sales performance.

Skills

Sales

Customer service

Communication

Follow-up

Negotiation

Resilience

Relationship building

Tools

ServiceTitan

Job description

Thornton & Grooms Heating, Cooling & Plumbing is seeking a results-driven sales closer in Michigan. The role focuses on recovering opportunities across plumbing, electrical, and drain services to boost bookings and revenue.

You will follow up on estimates, convert leads via calls and texts, and coordinate sold work using ServiceTitan. A strong emphasis on relationships, persistence, and closing skills is required.