Inside Sales Representative

LS Solutions; Lake Orion (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

LS Solutions in Michigan is seeking an Inside Sales Rep / Phone Closer to convert inbound and outbound calls into booked residential HVAC, plumbing, and electrical jobs. You will qualify leads, present options, and follow up on estimates to close opportunities while coordinating with dispatch and field technicians for accurate job details.

This role requires strong phone sales, excellent communication, and the ability to manage a high volume of interactions using CRM and call systems to drive

Qualifications

• Experience in high-volume phone sales and closing deals.
• Ability to qualify leads and present suitable options.
• Familiarity with CRM and call system usage.

Responsibilities

• Call customers to qualify needs and drive booked appointments.
• Explain services clearly and recommend appropriate options.
• Follow up on estimates and move opportunities to closure.
• Maintain accurate records in CRM and call systems.
• Collaborate with dispatch and technicians for job readiness.

Skills

Phone sales

Closing skills

Lead qualification

CRM proficiency

Team oriented

Tools

CRM software

Call systems

Job description

Inside Sales Rep / Phone Closer

Convert inbound and outbound calls into booked

Inside Sales Rep / Phone Closer

Convert inbound and outbound calls into booked residential HVAC, plumbing, and electrical jobs. Qualify leads, present available service options, and follow up on open estimates to close business. Manage a high volume of customer interactions using CRM and call systems. Coordinate with dispatch and field technicians to ensure smooth handoffs and accurate job details.

Key Responsibilities

• Call customers to qualify needs and drive booked appointments


• Explain services clearly and recommend appropriate options


• Follow up on estimates and move opportunities to closure


• Maintain accurate records in CRM and call systems


• Collaborate with dispatch and technicians for job readiness

Qualifications & Skills

• Strong phone sales skills and ability to close


• Customer-focused communication and lead qualification


• Comfort handling high call volumes


• Basic CRM and call system proficiency


• Reliable, safety-minded, and team-oriented