Inside Sales Pro — Build Relationships & Process Orders

MacArthur Co; Madison (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Stock Ownership Program

Family Medical Benefits

401k & Roth 401k

Paid Time Off

8 Paid Holidays Each Year

Dental Insurance

Life & Disability Insurance

Job summary

MacArthur Co is a 100% employee-owned distributor of building materials in Madison, AL, seeking an Inside Sales professional to connect our outside sales team with customers and process orders accurately.

You will build relationships, understand product lines, and support a fast-paced operation while maintaining high-quality, by-the-book results. Prior inside sales and customer service experience is preferred, with knowledge of construction products helpful.

Qualifications

• A few years of inside sales and customer service experience.
• Knowledge of roofing, mechanical, industrial, HVAC, and siding products is helpful.
• Experience in the construction industry is beneficial.
• Proficiency with Microsoft Office (Excel, Outlook, Word) is expected.
• Strong communication and attention to detail are essential.
• Be a team player who can lead when needed.

Responsibilities

• Support the daily sales operations of a building materials distribution center.
• Build solid relationships with customers and co-workers based on trust and competence.
• Diagnose problems and provide proven solutions.
• Follow up with customers to preserve relationships.
• Support outside sales team members.
• Work closely with long-term customers daily.
• Oversee fulfillment of customer orders and ensure accuracy.
• Contribute in area of expertise to ensure high-quality results.

Skills

Inside sales

Customer service

Microsoft Office proficiency

Strong communication

Team player

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

MacArthur Co is a 100% employee-owned distributor of building materials in Madison, AL, seeking an Inside Sales professional to connect our outside sales team with customers and process orders accurately.

You will build relationships, understand product lines, and support a fast-paced operation while maintaining high-quality, by-the-book results. Prior inside sales and customer service experience is preferred, with knowledge of construction products helpful.