Inside Sales

MacArthur Co.; Madison (WI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical Benefits

Stock Ownership Program

Competitive Compensation Packages

PTO & Holidays

Dental Insurance

401k with Matching

Life & Disability Insurance

Job summary

MacArthur Co. is a 100% Employee-Owned distributor of building materials based in Wisconsin. As Inside Sales, you will connect our outside sales team with customers, grow product knowledge, and ensure orders are processed accurately.

Ideal candidates have a few years of inside sales and customer service experience, with strong communication and detail orientation. Join a fast-paced team focused on quality, relationships, and ownership-driven success.

Qualifications

• Several years of inside sales and customer service experience.
• Experience with roofing, mechanical, industrial, HVAC, and siding products preferred.
• Experience in the construction industry is helpful.
• Proficient with Microsoft Office Suite (Excel, Outlook, Word).
• Strong communication skills and attention to detail.

Responsibilities

• Support the daily sales operations of a building materials distribution center.
• Build relationships with customers and co-workers based on trust and competence.
• Diagnose problems and provide proven solutions.
• Follow up with customers to preserve relationships.
• Support outside sales team members.
• Work with long-term customers daily to finalize and oversee orders.
• Ensure high-quality, by-the-book results.

Skills

Inside Sales

Customer Service

Microsoft Office

Communication

Detail Oriented

Team Player

Leadership

Tools

Excel

Outlook

Word

Job description

Description

With all your career options, why not choose a company where you can own part of the business?

MacArthur Co. is 100% Employee-Owned and offers an outstanding suite of employee benefits. What began in 1913 as a small manufacturer of pipe insulation has grown into a national distributor of building materials. At MacArthur, you get to own a piece of the value our combined honest efforts create.

As Inside Sales, you will be an enthusiastic connector between our outside sales team and our customers. The focus of this job is making connections with people, building an understanding of our products and culture, and ensuring customer orders are processed accurately. An ideal candidate will work best in a fast-paced environment where results need to be shared and effectively delegated when necessary.

Responsibilities:

• Support the daily sales operations of a building materials distribution center
• Work with customers and co-workers to build solid relationships based on trust and competence
• Thorough and precise; diagnose problems and provided proven solutions
• Following up carefully and cheerfully with customers to ensure the preservation of relationships
• Support outside sales team members
• Directly work with long-term customers daily
• Finalize and oversee the fulfillment of customer orders
• Opportunity to work within own area of expertise to ensure high-quality, by-the-book results
• Able to handle detailed work quickly & correctly
• Support a fast-paced environment with multiple projects going on simultaneously

Job Requirements:

• Ideal candidates have a few years of inside sales & customer service experience
• Roofing, mechanical, industrial, HVAC, and siding product knowledge, and experience preferred
• Experience in the construction industry is helpful
• Experienced with Microsoft Office Suite (Excel, Outlook, Word)
• Strong communication skills
• Detail-oriented and focused; can concentrate on the task at hand for long periods
• Persuasive teaching style to communicate the company's products and services
• Follow established guidelines, structure, and policies, while working with and for others
• Be a team player who isn’t afraid of leading
• Willing to jump in and roll up your sleeves to help out when necessary

Benefits Package:

• Outstanding Family Medical Benefits Package
• Substantial Stock Ownership Program
• Competitive Compensation Packages
• Paid Time Off (PTO) & 8 Paid Holidays Each Year
• Employer-Sponsored Family Dental Insurance
• 401k and Roth 401k Investment Accounts (With Substantial Employer Matching)
• Employer-Sponsored Life & Disability Insurance

This job posting is a summary; more details of responsibilities are provided during interviews.
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