Inside Sales

MACARTHUR CO; Des Moines (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Stock Ownership Program

Family medical benefits

Competitive compensation

Dental insurance

401k with employer matching

Life & disability insurance

Job summary

MacArthur Co. in Des Moines, IA, is hiring Inside Sales to connect our outside sales team with customers, ensuring accurate order processing and strong product knowledge.

You’ll thrive in a fast-paced environment, building relationships and delivering proven solutions. Ideal candidates have inside sales or customer service experience, are proficient in Microsoft Office, and enjoy teaching customers about our roofing, mechanical, and siding offerings.

Qualifications

• Inside sales and customer service experience preferred.
• Construction industry knowledge is helpful.
• Proficient with Microsoft Office Suite.
• Detail-oriented and focused; able to manage multiple tasks.

Responsibilities

• Support the daily sales operations of a building materials distribution center.
• Build relationships with customers and co-workers based on trust and competence.
• Process and fulfill customer orders accurately.
• Follow established guidelines, structure, and policies while collaborating.
• Work in a fast-paced environment with multiple projects.

Skills

Inside sales experience

Customer service

Team player

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

About this position

With all your career options, why not choose a company where you can own part of the business?

MacArthur Co. is 100% Employee-Owned and offers an outstanding suite of employee benefits. What began in 1913 as a small manufacturer of pipe insulation has grown into a national distributor of building materials. At MacArthur, you get to own a piece of the value our combined honest efforts create.

As Inside Sales, you will be an enthusiastic connector between our outside sales team and our customers. The focus of this job is making connections with people, building an understanding of our products and culture, and ensuring customer orders are processed accurately. An ideal candidate will work best in a fast-paced environment where results need to be shared and effectively delegated when necessary.

Responsibilities:

• Support the daily sales operations of a building materials distribution center
• Work with customers and co-workers to build solid relationships based on trust and competence
• Thorough and precise; diagnose problems and provided proven solutions
• Following up carefully and cheerfully with customers to ensure the preservation of relationships
• Directly work with long-term customers daily
• Finalize and oversee the fulfillment of customer orders
• Opportunity to work within own area of expertise to ensure high-quality, by-the-book results
• Able to handle detailed work quickly & correctly
• Support a fast-paced environment with multiple projects going on simultaneously

Job Requirements:

• Ideal candidates have a few years of inside sales & customer service experience
• Roofing, mechanical, industrial, HVAC, and siding product knowledge, and experience preferred
• Experience in the construction industry is helpful
• Experienced with Microsoft Office Suite (Excel, Outlook, Word)
• Detail-oriented and focused; can concentrate on the task at hand for long periods
• Persuasive teaching style to communicate the company's products and services
• Follow established guidelines, structure, and policies, while working with and for others
• Be a team player who isn't afraid of leading
• Willing to jump in and roll up your sleeves to help out when necessary

Benefits Package:

• Outstanding Family Medical Benefits Package
• Substantial Stock Ownership Program
• Competitive Compensation Packages
• Employer-Sponsored Family Dental Insurance
• 401k and Roth 401k Investment Accounts (With Substantial Employer Matching)
• Employer-Sponsored Life & Disability Insurance

This job posting is a summary; more details of responsibilities are provided during interviews.
PM21