Inside Sales Pro | Build Relationships & Growth

Echelon Supply And Service; Village of Liverpool (NY); On-site; USD 32,000 - 34,000; Full time

Job summary

Echelon Supply & Service in Liverpool, NY is seeking a driven Inside Sales Representative to build relationships, grow sales, and deliver responsive solutions to customers. You will manage an established customer base and identify opportunities with inactive and prospective accounts.

The role blends customer service with sales growth in a fast-paced environment, requiring initiative, strong communication, and the ability to balance multiple priorities while working independently within a

Qualifications

• Bachelor's degree in Business or related field preferred.
• Sales experience preferred; strong customer service background acceptable.
• Proficiency with Microsoft Office; CRM experience is a plus.

Responsibilities

• Achieve monthly, quarterly, and annual sales and profitability goals.
• Manage, retain, and grow an existing customer base through proactive outreach, account follow-up, and exceptional service.
• Identify new business opportunities by engaging prospective customers and reactivating inactive accounts.
• Respond to customer inquiries, prepare quotations, recommend products, and follow up to secure business.
• Promote Echelon’s products and capabilities to MRO, OEM, and end-user customers.
• Build trusted customer relationships by understanding operational needs and providing timely, practical solutions.
• Conduct outbound sales calls and customer outreach to generate opportunities and expand account penetration.
• Use CRM and marketing platforms to document calls, quotations, customer activity, and opportunities.
• Partner with outside sales, operations, purchasing, and customer service teams to ensure a seamless customer experience.
• Stay informed of product offerings, market conditions, and customer trends to identify growth opportunities.

Skills

Sales experience

Customer service

Relationship building

Communication

Multitasking

Team collaboration

Education

Bachelor's degree in Business

Tools

CRM software

Microsoft Office

Job description

Echelon Supply & Service in Liverpool, NY is seeking a driven Inside Sales Representative to build relationships, grow sales, and deliver responsive solutions to customers. You will manage an established customer base and identify opportunities with inactive and prospective accounts.

The role blends customer service with sales growth in a fast-paced environment, requiring initiative, strong communication, and the ability to balance multiple priorities while working independently within a