Inside Sales Pro: Build Relationships & Drive Solutions

Foundation Building Materials/Millard Drywall Service; Leesburg (VA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/FSA

AD&D Insurance

401(k) match

Job summary

Foundation Building Materials (FBM) in Leesburg, VA, is hiring Inside Sales Professionals who build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you’ll be at the heart of our success.

The role requires 2+ years inside sales experience, excellent communication, and proficiency with Windows OS. You will support quotes, orders, and showroom operations while collaborating with field and internal teams.

Qualifications

• High school diploma or equivalent is required.
• 2+ years inside sales experience (incoming call preferred).
• Excellent verbal communication skills and telephone manner.
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
• Familiarity with Windows operating systems.
• Warehouse work which includes forklift experience/training.

Responsibilities

• Customer Service & Sales Support: maintain professional, courteous communication with customers before, during, and after sales.
• Provide knowledge on products and generate accurate quotes and proposals.
• Assist walk-in customers and handle inquiries or complaints promptly.
• Drive profitable sales through effective selling, upselling, and cross-selling.
• Order Management & Communication: enter orders, pricing, and customer data into systems accurately; respond to orders and quote requests via multiple channels.
• Collaborate with outside sales reps and internal teams to fulfill customer needs.
• Inventory & Showroom Operations: maintain stock levels, organize the showroom, and support inventories.
• Schedule and coordinate inbound/outbound deliveries and shipping logistics; negotiate freight rates.
• Cash Handling & System Use: operate the cash register and balance the drawer daily; use management software for billing and reporting.
• Product & Project Knowledge: maintain up-to-date product expertise; manage documentation for large/complex projects.
• Logistics & Operations Coordination: coordinate deliveries with Operations staff and manage special product purchases.

Skills

Verbal communication

Time management

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

Windows OS

CRM software

Job description

Foundation Building Materials (FBM) in Leesburg, VA, is hiring Inside Sales Professionals who build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you’ll be at the heart of our success.

The role requires 2+ years inside sales experience, excellent communication, and proficiency with Windows OS. You will support quotes, orders, and showroom operations while collaborating with field and internal teams.