Inside Sales Pro: Build Relationships & Drive Orders

FALL CREEK FARM & NURSERY; Augusta (ME); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Paid time-off

Company paid holidays

401(k) Retirement Plan with company 0%

Job summary

Woodgrain is seeking an Inside Sales Representative in Augusta, ME to support branch sales efforts, quote and promote building materials, and ensure timely communication with customers on orders and delivery dates.

The ideal candidate will have 3-5 years of related experience, strong customer service and phone sales skills, and proficiency with Microsoft Office. Associate degree required; Bachelor's preferred. Join a team with base pay plus commission and solid benefits.

Qualifications

• Associate's degree or equivalent from a two-year College or technical school; Bachelor's degree preferred
• 3-5 years' related experience and/or training; or equivalent combination of education and experience
• Proficient computer skills; experience using Microsoft Excel, Word, Outlook, and PowerPoint (intermediate or advanced).
• Must exhibit customer service skills and the ability to develop relationships over the phone.

Responsibilities

• Work with customers to convert inbound inquiries into actual sales.
• Overcome technical and business objections for prospective customers.
• Emphasize salable features, quotes prices, and prepares sales orders for orders obtained.
• Make outbound sales calls based on sales activity plans generated by the Sales Manager or General Manager.
• Develop and maintain customer relationships.
• Estimate date of delivery to customer based on product knowledge, order processing, production and delivery schedules.
• Investigate and resolve customer problems, including warranty service.
• Update customers of any changes to the promised delivery date.
• Enter new customer data and other sales data for current customers into computer database.
• Comply with required company policies and procedures.
• Communicate with buyers on product shortages or quality issues.

Education

Associate's degree

Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Word

Outlook

PowerPoint

Job description

Woodgrain is seeking an Inside Sales Representative in Augusta, ME to support branch sales efforts, quote and promote building materials, and ensure timely communication with customers on orders and delivery dates.

The ideal candidate will have 3-5 years of related experience, strong customer service and phone sales skills, and proficiency with Microsoft Office. Associate degree required; Bachelor's preferred. Join a team with base pay plus commission and solid benefits.