Inside Sales Representative- Augusta, ME/ Portland ME

Woodgrain; Augusta (ME); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical, Vision, Dental Insurance

401(k) Retirement Plan with company match

Paid time-off (PTO)

Job summary

Woodgrain is seeking an experienced Inside Sales Representative for their Augusta, ME location. This role focuses on converting inquiries into sales and fostering ongoing customer relationships. The ideal applicant will have relevant experience along with proficiency in Microsoft tools.

Competitive benefits including medical insurance and a 401(k) plan with matching are offered, alongside opportunities for career advancement.

Qualifications

• 3–5 years of related experience or equivalent combination of education and experience.
• Proficient in Microsoft Office Suite.

Responsibilities

• Convert inbound inquiries into actual sales.
• Develop and maintain customer relationships.
• Comply with required company policies and procedures.
• Communicate with buyers on product shortages or quality issues.

Skills

Proficient computer skills

Customer service skills

Results-driven

Ability to manage multiple projects

Education

Associate’s degree or equivalent

Bachelor’s degree preferred

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Job description

Inside Sales Representative – Augusta, ME / Portland, ME

Looking for stability? Join Woodgrain! We’re growing fast and offering lifetime careers in a supportive work environment.

About Woodgrain: Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.

Woodgrain is seeking an experienced candidate to join our sales team. With a vast selection of some of the industry's top building products and millwork— including doors, windows, columns, decking, and more— we provide our dealers with top‑of‑the‑line products from the best supplier brands in the country.

Inside Sales Representative Responsibilities

• Work with customers to convert inbound inquiries into actual sales.
• Overcome technical and business objections for prospective customers.
• Emphasize saleable features, quote prices, and prepare sales orders for orders obtained.
• Make outbound sales calls based on sales activity plans generated by the Sales Manager or General Manager.
• Develop and maintain customer relationships.
• Estimate delivery date to customer based on product knowledge, order processing, production and delivery schedules.
• Investigate and resolve customer problems, including warranty service.
• Update customers of any changes to the promised delivery date.
• Enter new customer data and other sales data for current customers into computer database.
• Comply with required company policies and procedures.
• Communicate with buyers on product shortages or quality issues.
• Additional duties may be assigned.

Education and Experience

• Associate’s degree or equivalent from a two‑year college or technical school; bachelor’s degree preferred.
• 3–5 years of related experience and/or training, or equivalent combination of education and experience.

Knowledge, Skills, and Abilities

• Proficient computer skills; experience using Microsoft Excel, Word, Outlook, and PowerPoint (intermediate or advanced).
• Customer service skills and the ability to develop relationships over the phone.
• Results‑driven and ability to generate innovative and creative solutions to problems.
• Ability to develop quick rapport with employees and customers.
• General business acumen.
• Ability to manage multiple projects.

Compensation and Benefits

• Competitive compensation package (base pay & commission).
• Career advancement opportunities.
• Medical, Vision, Dental Insurance.
• Paid time‑off (PTO) and company paid holidays.
• 401(k) Retirement Plan with company match.

Summary of Company Benefits

• Health, Dental, and Vision Insurance.
• Health Savings Account (HSA).
• Flexible Spending Account (FSA).
• 401(k) with a company match.
• Group Term Life Insurance and AD&D.
• Employer Paid Long‑Term & Short‑Term Disability.
• Voluntary Supplemental Hospital and Accident Plans.
• Employee Assistance Program.
• Eight company paid holidays & one floating holiday.
• Paid Time Off (PTO).

Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Woodgrain is a drug, alcohol, and tobacco‑free workplace. All offers of employment are contingent upon pre‑employment background and drug screening, and some positions require a fitness for duty test.

All legitimate Woodgrain job opportunities must be applied for through our official Applicant Tracking System at jobs.woodgrain.com.