Inside Sales & Operations Specialist

Empower Rental Group; Calvert City (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) with Companymatch

Weekly Pay

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account (HSA)

Employer-paid basic life insurance

Employee Assistance Program (EAP)

Employer-paid STD Disability Benefit

Voluntary Life, Accident, and LTD

Paid Parental leave

Paid time off and Holiday Pay

Employee Referral program

Retirement plan

Employee Sharing Program

Job summary

Empower Rental Group is seeking an Inside Sales Representative at the Calvert City location to handle customer calls, schedule deliveries, and drive outbound sales quotas. You will work closely with the rental team to ensure smooth operations and customer satisfaction.

The role requires strong communication, multitasking, and computer skills within a fast-paced, entrepreneurial store environment. Join a growing Southeast US equipment rental family and contribute to our continued expansion at the

Qualifications

• High energy with a customer service attitude is a must.
• Exceptional communication, presentation and persuasion skills and positive professional attitude.
• Detail orientation and accuracy must be top notch.
• Proficient level of computer skills including MS Word, PowerPoint, Excel, and Outlook.
• Ability to manage various tasks simultaneously.
• Excellent time management skills.
• Able to work in a fast-paced, entrepreneurial environment.
• Exceptional verbal and written communication skills.
• Possess decision-making, problem resolution and creative thinking skills.
• Able to multitask activities with shifting priorities.

Responsibilities

• Answer operational branch calls and assist, taking ownership of customer needs.
• Assist customers with pick-ups and deliveries; help walk-in customers with pick-ups/deliveries.
• Complete outbound sales calls daily per assigned quota.
• Notate all calls in the rental system via electronic logs.
• Route trucks and maintain driver communications; schedule drivers.
• Schedule truck maintenance and fuel inventory on site.
• Complete call-off number recordings and communicate to customers.
• Complete contract closeouts and rental period invoicing; ensure cycle invoice accuracy.
• Write Purchase Orders and coordinate with Shop Foreman on equipment to orders.
• Assist outside sales representatives and with project execution tasks.

Skills

Customer service

Communication skills

MS Office

Time management

Multitasking

Problem solving

Attention to detail

Fast-paced environment

Decision making

Verbal and written communication

Tools

MS Word

PowerPoint

Excel

Outlook

Job description

Empower Rental Group is seeking an Inside Sales Representative at the Calvert City location to handle customer calls, schedule deliveries, and drive outbound sales quotas. You will work closely with the rental team to ensure smooth operations and customer satisfaction.

The role requires strong communication, multitasking, and computer skills within a fast-paced, entrepreneurial store environment. Join a growing Southeast US equipment rental family and contribute to our continued expansion at the