Inside Sales Manager: Lead Teams, Elevate Revenue & CX

SPX Technologies; Franklin (TN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation packages

Educational assistance

Leadership development programs

Recognition programs

Job summary

SPX Technologies in Franklin, Tennessee is seeking an Inside Sales Manager to lead a high-performing sales and customer service team. In this role, you will foster a customer-centric culture, ensure operational excellence, and improve customer satisfaction through process optimization.

The ideal candidate will have over 5 years of relevant experience with strong communication and leadership skills, ideally complemented by a bachelor’s degree. This position is onsite and offers competitive compensation along with benefits focused on employee development.

Qualifications

• 5+ years inside sales/customer service experience.
• Leadership or supervisory experience.

Responsibilities

• Lead, coach, and develop an inside sales and customer service team.
• Ensure high-quality customer interactions across phone and email.
• Manage daily operations to ensure consistent execution of sales support.
• Develop, implement, and sustain standard work and performance dashboards.

Skills

Strong communication skills

Leadership or supervisory experience

Experience with Lean/CI tools

Experience with Salesforce

Experience with SAP

Education

Bachelor’s degree preferred

Tools

Salesforce

SAP

Job description

SPX Technologies in Franklin, Tennessee is seeking an Inside Sales Manager to lead a high-performing sales and customer service team. In this role, you will foster a customer-centric culture, ensure operational excellence, and improve customer satisfaction through process optimization.

The ideal candidate will have over 5 years of relevant experience with strong communication and leadership skills, ideally complemented by a bachelor’s degree. This position is onsite and offers competitive compensation along with benefits focused on employee development.