Inside Sales Manager: Customer Experience & Ops

Flash Technology, LLC; Franklin (TN); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Performance-based compensation packages

Educational assistance

Leadership development programs

Job summary

Flash Technology, LLC is seeking an Inside Sales Manager to lead a high-performing sales and customer service team. In this role, you will enhance customer satisfaction, manage order processing, and support revenue growth through collaboration with various teams.

The ideal candidate will have over 5 years of inside sales experience, leadership skills, and familiarity with CRM/ERP systems. We offer competitive compensation, educational assistance, and leadership development programs.

Qualifications

• 5+ years inside sales/customer service experience.
• Leadership or supervisory experience.
• Experience with Lean/CI tools and process improvement.

Responsibilities

• Lead, coach, and develop inside sales and customer service teams.
• Ensure high-quality customer interactions across phone and email.
• Collaborate closely with warehouse and finance teams.

Skills

Customer-centric culture

Lean principles

Problem-solving

Salesforce

SAP

Tools

CRM tools

ERP systems

Job description

Flash Technology, LLC is seeking an Inside Sales Manager to lead a high-performing sales and customer service team. In this role, you will enhance customer satisfaction, manage order processing, and support revenue growth through collaboration with various teams.

The ideal candidate will have over 5 years of inside sales experience, leadership skills, and familiarity with CRM/ERP systems. We offer competitive compensation, educational assistance, and leadership development programs.