Field Service Leader — Hybrid Role, Build Teams

SPX; Franklin (TN); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Educational assistance

Leadership development programs

Job summary

SPX Technologies is seeking a Field Service Manager in Franklin, TN, to lead field service operations, technicians, and contractor resources. You will drive safe, efficient, and profitable delivery of customer projects and service work, partnering with cross-functional teams to resolve issues and improve service execution.

The role emphasizes workforce planning, safety compliance with FAA standards where applicable, and continuous process improvement to enhance customer experience and field

Qualifications

• 5+ years of progressive field service/technical management experience.
• 3+ years in a leadership role managing technicians or service teams.
• Experience managing dispersed field teams and contractor networks.

Responsibilities

• Lead field service operations, scheduling, and resource allocation.
• Drive customer satisfaction, service quality, and operational metrics.
• Collaborate with Sales, Support, NOC, and Operations to ensure timely service delivery.
• Utilize Salesforce or other systems to track progress and reporting.

Skills

Leadership

CRM management

Scheduling

Communication

Data analysis

Education

Bachelor's degree

Tools

CRM systems

ERP systems

Scheduling software

Job description

SPX Technologies is seeking a Field Service Manager in Franklin, TN, to lead field service operations, technicians, and contractor resources. You will drive safe, efficient, and profitable delivery of customer projects and service work, partnering with cross-functional teams to resolve issues and improve service execution.

The role emphasizes workforce planning, safety compliance with FAA standards where applicable, and continuous process improvement to enhance customer experience and field