Inside Sales Manager - Growth & Strategy Leader

Socket.dev; San Diego (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

Ferguson is seeking an Inside Sales Manager to lead a team of Sales Support Representatives in a fast-paced, customer-focused environment in San Diego, CA. You will drive sales initiatives, coach staff, and manage CRM-driven processes to optimize profitability and service levels.

The role requires coordinating with Sales, Marketing, Support, Product, and Leadership to meet company goals and deliver world-class customer service for diverse customers and projects.

Responsibilities

• Support and enforce Sales Center expectations and goals, driving performance.
• Set and execute tactical direction to meet call and sales goals.
• Drive growth in sales and profitability by acquiring new customers.
• Coach associates, monitor opportunities for improvement, share best practices.
• Monitor workload, productivity, and work-life balance.
• Use CRM systems to create efficient sales processes maximizing win rates.
• Build relationships with supplier partners to provide solutions.
• Collaborate with Sales, Marketing, Support, Product and Leadership.
• Track account development and customer activity metrics.

Job description

Ferguson is seeking an Inside Sales Manager to lead a team of Sales Support Representatives in a fast-paced, customer-focused environment in San Diego, CA. You will drive sales initiatives, coach staff, and manage CRM-driven processes to optimize profitability and service levels.

The role requires coordinating with Sales, Marketing, Support, Product, and Leadership to meet company goals and deliver world-class customer service for diverse customers and projects.