Inside Sales Manager, Generalist (ALM, RIM, Digital)

Clutter; Tampa (FL); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Flexible work options

Health benefits

Professional growth

Job summary

Iron Mountain seeks an inspiring Generalist Inside Sales Manager to lead a high-performing team across ALM, RIM, and Digital solutions. You will coach, motivate, and develop sellers to accelerate lead conversion and drive revenue growth across new and existing accounts.

You’ll collaborate with Enablement, Marketing, Operations, and Support to refine playbooks, forecast with CRM metrics, and nurture talent in a dynamic, fast-paced environment in Tampa, FL.

Qualifications

• 5+ years of direct B2B sales management experience with a proven track record of exceeding quotas and building high-performing teams.
• 5+ years of experience in software sales.
• Strong knowledge of modern selling techniques, digital engagement, and social selling strategies to build pipeline and close opportunities.
• Proven ability in sales leadership, performance coaching, KPI management, and talent development.
• Exceptional written, verbal, presentation, and interpersonal skills with a strong ability to build cross-functional partnerships.

Responsibilities

• Lead and manage the Inside Sales team to consistently achieve revenue targets across new customer acquisition and account expansion, utilizing CRM metrics and KPIs to maintain accurate forecasting.
• Mentor sellers in digital engagement, social selling, and solution-selling tactics to foster professional growth and increase deal velocity.
• Collaborate with Sales Enablement, Marketing, Business Operations, and Sales Support teams to refine lead generation strategies and streamline sales workflows.
• Ensure team adherence to policies, compliance standards, and sales process best practices in a fast-paced environment.

Skills

B2B sales leadership

Software sales

Digital engagement

Social selling

KPI management

Tools

CRM (Salesforce)

Forecasting tools

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking an inspiring Generalist Inside Sales Manager to join our Inside Sales team.

In this role, you’ll have the opportunity to build and mentor a high-performing sales team. The Generalist team sells across our ALM, RIM, and Digital solutions. Here, your sales leadership and coaching expertise will shape a dynamic sales culture, helping sellers master modern digital tactics, accelerate lead conversion, and drive revenue growth across new and existing accounts. You will play a central role in guiding individual talent while aligning cross-functional strategies to elevate our sales pipeline.

What You’ll Do

In this role, you will:

• Drive Team Performance & Accountability: Lead and manage the Inside Sales team to consistently achieve revenue targets across new customer acquisition and account expansion, utilizing CRM metrics and KPIs to maintain accurate forecasting.
• Coach & Develop Sales Talent: Mentor sellers in digital engagement, social selling, and solution-selling tactics to foster professional growth and increase overall deal velocity.
• Align Cross-Functional Strategy: Collaborate with Sales Enablement, Marketing, Business Operations, and Sales Support teams to refine lead generation strategies and streamline sales workflows.
• Maintain Operational Standards: Ensure team adherence to organizational policies, compliance standards, and sales process best practices in a fast-paced sales environment.

What You’ll Bring

The ideal candidate will have:

• 5+ years of direct B2B sales management experience with a proven track record of exceeding quotas and building high-performing teams.
• 5+ years of experience in software sales.
• Strong knowledge of modern selling techniques, digital engagement, and social selling strategies to build pipeline and close opportunities.
• Proven ability in sales leadership, performance coaching, KPI management, and talent development.
• Exceptional written, verbal, presentation, and interpersonal skills with a strong ability to build cross-functional partnerships.

What We Offer

• Location: Tampa, Florida
• Competitive compensation and benefits aligned with experience.
• Flexible work options/alternative work options to support work–life balance.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth.

Category: Sales