Sales Development Representative

Iron Mountain Incorporated; Tampa (FL); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Flexible work options

Health, wellness & retirement plans

Learning & growth opportunities

Job summary

Iron Mountain Incorporated is seeking a driven Sales Development Representative to join its Sales Development team. You will generate qualified opportunities by executing high‑volume outbound campaigns across calling, emailing, and LinkedIn InMail, targeting senior‑level decision‑makers in the enterprise market.

You'll work within one BU: Digital Solutions, RIM, ALM, or Generalist, and partner with the BU Manager to expand whitespace and existing footprints.

Qualifications

• 1–3 years of outbound sales prospecting experience.
• Exceptional oral and written communication skills.
• 4-year College Degree required.

Responsibilities

• Execute a high‑volume, multi‑channel outbound cadence with daily touchpoints.
• Conduct front‑line discovery to qualify opportunities.
• Map buyer personas and tailor messaging for target business units.
• Partner with the assigned BU Manager to develop the pipeline.
• Document customer pain points and landscape in the CRM for smooth hand‑offs to closing reps.

Skills

Outbound sales

Communication

Active listening

Prospecting

Education

Bachelor's degree

Tools

CRM

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a driven and strategic Sales Development Representative to join our dynamic Sales Development team.

The Sales Development Representative (SDR) is a specialized pipeline-generation engine assigned to a single strategic Business Unit (BU) manager. Your primary mission is to break into whitespace accounts, expand our existing footprint, and secure qualified, high‑intent opportunities for leadership. Rather than standard transactional telemarketing, you will execute a sophisticated, multi‑threaded outbound motion targeting senior‑level decision‑makers within the enterprise market. You will be dedicated to one of four focused solution pillars: Digital Solutions, Records & Information Management (RIM), Asset Lifecycle Management (ALM), or Enterprise Generalist.

What You’ll Do

• Outbound Campaign Execution: Execute a high‑volume, multi‑channel outbound cadence including 100 daily touchpoints across cold calling, tailored emailing, and strategic LinkedIn InMail.
• Methodical Discovery & Qualification: Conduct rigorous front‑line business discovery.
• Utilize value‑based messaging frameworks to uncover critical customer challenges, map their immediate needs, and qualify opportunities.
• BU Pipeline Partnership: Act as the dedicated strategic partner to your assigned Business Unit Manager.
• Formulate targeted messaging strategies tailored to the specific buyer personas of your designated business vertical.
• Territory Whitespace Penetration: Map out enterprise organizations to identify key decision‑makers across horizontal and vertical divisions, building strong initial rapport with business owners.
• Data Integrity: Thoroughly document customer pain points, current technical landscapes, and relationship dynamics within the CRM to ensure seamless hand‑offs to closing reps.
• Business Unit Segments (You will be aligned to one core track):
  • Digital Track: Focus on electronic document management challenges, cloud transformation, workflow automation, and digital ingestion services.
  • RIM Track (Records & Information Management): Focus on physical compliance infrastructure, information governance, Smart Sort deployment, and secure shred/storage ecosystems.
  • ALM Track (Asset Lifecycle Management): Focus on IT Asset Disposition (ITAD), secure hardware lifecycles, enterprise sustainability metrics, and data center decommissioning.
  • Generalist Track: Focus on multi‑product portfolio expansion, delivering a comprehensive total services solution to highly diversified mid‑market/enterprise accounts.

What You’ll Bring

• Experience: 1–3 years of outbound sales prospecting experience, ideally within a technology, SaaS, cloud, or complex B2B logistics/services framework.
• Communication Mastery: Exceptional oral, written, presentation, and active‑listening skills.
• Ability to articulate complex value propositions simply and effectively.
• Analytical Curiosity: Ability to conduct high‑level business diagnostics, asking probing discovery questions that look past surface‑level symptoms to find systemic customer needs.
• Professional Grit: Highly assertive, resilient in the face of rejection, ethical in business practices, and capable of adapting rapidly to evolving pilot frameworks.
• Education: 4-year College Degree required

What We Offer

• Competitive compensation and benefits aligned with your experience.
• Flexible work options to support an excellent work‑life balance.
• Comprehensive health, wellness, and retirement plans.
• Robust opportunities for continuous learning, career development, and professional growth.

Category: Sales

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts.

Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.

Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.