Inside Sales Manager

Sage City; Lawrenceville (GA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, dental and vision coverage

401(k) retirement match

32 days paid time off (PTO)

Parental leave (18 weeks)

Volunteer days (5 per year)

Tuition reimbursement

Wellness program

Career development resources

Job summary

Sage City in Lawrenceville, GA seeks an Inside Sales Manager for Sage 50 to lead a high-performing team of Account Managers focused on renewing annual support plans and upselling to active customers.

You will coach, forecast, and report performance to senior leadership, build internal relationships, and drive process improvements in a hybrid role requiring in-office presence three days per week.

Qualifications

• 1+ years of B2B sales team leadership in technology sales.
• 5+ years of B2B sales experience as an individual contributor with quota.
• Advanced Microsoft Office and strong computer skills.
• Detail-oriented with excellent organizational and time management skills.
• Strong propensity for innovation and creative problem-solving.

Responsibilities

• Oversee an outbound retention sales team to achieve or exceed renewal and growth targets.
• Utilize Salesforce and Fusion to maintain accurate account information and reporting.
• Forecast monthly and quarterly attainment against targets.
• Build strong internal stakeholder relationships for collaborative success.
• Manage customer escalations and drive resolution with professionalism.
• Participate in skip-level meetings to provide business updates.

Skills

Leadership

Quota attainment

Forecasting

Analytical thinking

CRM usage

Communication

Tools

Salesforce

Fusion

MS Office

Job description

Job Description As our Inside Sales Manager for Sage 50, you will lead a high-performing team of Account Managers focused on renewing annual support plans and upselling to our active customer base. Your team engages Sage end customers in value-added conversations that drive higher renewal rates and uncover opportunities to expand product adoption.Every day, you will:• Provide coaching and feedback sessions to enhance skills and ensure quota attainment.• Lead team development and continuing education to support career progression.• Report on team performance and deliver accurate forecasting to senior leadership in a timely manner.This is a hybrid role requiring in-office presence 3 days per week at our Lawrenceville, GA location.Key Responsibilities • Oversee an outbound retention sales team to achieve or exceed renewal and growth targets.• Utilize Salesforce and Fusion to maintain accurate account information and reporting.• Build strong internal stakeholder relationships for collaborative success.• Accurately forecast monthly and quarterly attainment against targets.• Perform data analysis to identify growth opportunities and innovate processes.• Manage customer escalations and drive resolution with professionalism.• Participate in skip-level meetings to provide business updates.Qualifications• 1+ years of B2B sales team leadership in technology sales (preferably software or SaaS).• 5+ years of B2B sales experience as an individual contributor with successful quota-carrying experience.• Advanced Microsoft Office and strong computer skills.• Detail-oriented with excellent organizational and time management skills.• Strong propensity for innovation and creative problem-solving.• Self-motivated and able to work effectively both independently and in a team environment.Industry Requirements for Inside Sales Managers• Proven ability to lead and motivate sales teams to achieve retention and upsell goals.• Expertise in sales forecasting, pipeline management, and CRM tools (Salesforce experience strongly preferred).• Strong analytical skills for interpreting sales data and driving strategic decisions.• Demonstrated success in performance management and coaching for skill development.• Ability to manage customer escalations and maintain high customer satisfaction.• Familiarity with sales methodologies (e.g., consultative selling, solution selling).• Excellent communication and stakeholder management skills across multiple departments.Perks? We have plenty.• Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)• Comprehensive health, dental and vision coverage• 401(k) retirement match (100% matching up to 4%)• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date• 5 days paid yearly to volunteer (through Sage Foundation)• $5,250 tuition reimbursement per calendar year starting 6 months after hire date• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)• Library of on demand career development options and ongoing training offeringsDig deeper about who we are:• Who is Sage: https://www.sage.com/en-us/company/about-sage/• Life at Sage: https://www.sage.com/en-us/company/careers/• Our Values & Behaviors: https://www.youtube.com/watch?app=desktop&v=vt5JXf-Gwno&feature=youtu.be• How we make a difference: https://www.sage.com/en-us/company/sage-foundation/• Sage Business Cloud - SaaS for Every Business: https://www.sage.com/en-us/products/#LI-MT1