Inside Sales Manager

The Bridger Group; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

The Bridger Group is seeking an Inside Sales Manager to lead and develop a multi-location team, driving a culture of accountability and customer-focused performance. This role goes beyond order management to coach, mentor, and elevate colleagues across branches.

You will partner with Operations, Purchasing, and Outside Sales to deliver exceptional experiences, identify process improvements, and support employees in reaching their potential through structured onboarding and continuous coaching.

Qualifications

• Experience managing inside sales, customer service, or sales support teams.
• Leads through coaching, communication, and accountability.
• Enjoys developing people and building strong teams.
• Can navigate change and drive continuous improvement.
• Experience in distribution, building materials, construction products, manufacturing, or related industries.

Responsibilities

• Lead, coach, and develop Inside Sales team members across multiple locations.
• Create onboarding and training programs for new hires and existing staff.
• Build a positive, high-performing team culture.
• Partner with Operations, Purchasing, and Outside Sales to ensure exceptional customer experiences.
• Identify process improvements and drive operational excellence.
• Help employees grow professionally and reach their potential.

Skills

People leadership

Coaching

Team development

Change management

Industry experience

Job description

Great teams don't happen by accident—they're built by strong leaders.

We've been retained by a respected building materials distributor seeking an Inside Sales Manager to lead and develop a multi-location team. This role is ideal for a people-focused leader who enjoys coaching, mentoring, improving processes, and creating an environment where employees can thrive.

This position is about much more than managing orders and metrics. You'll be responsible for building a culture of accountability, collaboration, trust, and continuous improvement while supporting both customers and employees across multiple branches.

Key areas of focus include:

• Leading, coaching, and developing Inside Sales team members
• Creating effective onboarding and training programs
• Building a positive, high-performing team culture
• Partnering with Operations, Purchasing, and Outside Sales to ensure exceptional customer experiences
• Identifying process improvements and driving operational excellence
• Helping employees grow professionally and reach their potential

We're looking for a leader who:

• Has experience managing inside sales, customer service, or sales support teams
• Leads through coaching, communication, and accountability
• Enjoys developing people and building strong teams
• Can successfully navigate change and drive continuous improvement
• Has experience in distribution, building materials, construction products, manufacturing, or related industries

If you're the type of leader who believes that investing in people drives long-term success, we'd love to have a conversation.