Inside Sales Leader: Strategy, Growth & Coaching

Samuel, Son & Co.; Marshfield (WI); On-site; USD 80,000 - 110,000; Full time

Job summary

Samuel, Son & Co. in Marshfield, WI is seeking an Inside Sales Manager to lead and develop the team, align with branch goals, and support growth. You will coach a sales team, partner with operations, and drive customer-focused strategies to improve retention and profitability.

The role emphasizes leadership, collaboration across departments, data-driven decision making, and continuous improvement in pricing, quoting, and service quality. Occasional travel may be required.

Qualifications

• Bachelor's degree in Business or related field preferred.
• 5+ years in metals distribution, manufacturing, or related commercial setting.
• Prior leadership experience preferred.
• Strong business acumen in sales, pricing, profitability.
• Excellent communication and relationship-building skills.
• Travel occasionally as needed.

Responsibilities

• Lead and develop Inside Sales team with accountability and collaboration.
• Support branch growth, profitability, and customer retention with GM.
• Assist Outside Sales with account strategy, pricing, and BD.
• Review performance metrics and identify opportunities/risks.
• Improve inventory turns through collaboration with purchasing and ops.
• Build relationships with key customers and assist with strategic planning.
• Coordinate with operations to improve delivery and satisfaction.
• Ensure accurate quoting and timely order processing.
• Coach team through performance feedback and career development.
• Identify process improvements and leverage technology.
• Assist hiring and development of future sales talent.
• Lead during organizational change promoting collaboration.
• Monitor market trends and supplier changes.
• Perform additional leadership responsibilities as assigned.

Skills

Leadership

Coaching

Communication

Analytical skills

Education

Bachelor's degree in Business or related field

Tools

AS400 ERP

Microsoft Office

Job description

Samuel, Son & Co. in Marshfield, WI is seeking an Inside Sales Manager to lead and develop the team, align with branch goals, and support growth. You will coach a sales team, partner with operations, and drive customer-focused strategies to improve retention and profitability.

The role emphasizes leadership, collaboration across departments, data-driven decision making, and continuous improvement in pricing, quoting, and service quality. Occasional travel may be required.