Inside Sales Leader: Scale Teams & Drive Performance

Whitecap; Seattle (WA); On-site; USD 90,000 - 120,000; Full time

Job summary

White Cap seeks an experienced leader to head a large inside sales team, driving performance through strategic staffing, coaching, and operational excellence. You will ensure dependable service, accurate execution, and transparent collaboration across departments to achieve business objectives.

The role emphasizes staff development, pricing governance, and cross-functional collaboration, with a focus on improving margins and customer satisfaction in a dynamic environment.

Qualifications

• Typically requires BS/BA in a related discipline.
• 7+ years of experience in a related field.
• Advanced degree may offset less experience in some disciplines.

Responsibilities

• Lead a large inside sales team to meet performance goals.
• Own staffing models and performance management to optimize resources.
• Drive sales initiatives and coach for associate effectiveness.
• Track overrides and pricing to maintain margin governance.
• Develop associates in new trades, products, and geographies.
• Ensure order accuracy, customer satisfaction, and compliance with standards.
• Collaborate across departments to align strategies and improve efficiency.
• Use analytics to monitor performance and guide decisions.

Skills

Leadership

Team development

Sales strategy

Pricing governance

Analytical skills

Cross-functional collaboration

Coaching

Education

BS/BA in related discipline

Job description

White Cap seeks an experienced leader to head a large inside sales team, driving performance through strategic staffing, coaching, and operational excellence. You will ensure dependable service, accurate execution, and transparent collaboration across departments to achieve business objectives.

The role emphasizes staff development, pricing governance, and cross-functional collaboration, with a focus on improving margins and customer satisfaction in a dynamic environment.