Hybrid Inside Sales Leader — Scale Team & Performance

White Cap Supply Holdings, LLC.; Seattle (WA); On-site; USD 90,000 - 140,000; Full time

Job summary

White Cap is seeking a seasoned Inside Sales Leader to guide a 10–20+ person team, driving performance with strategic staffing, coaching, and operational excellence in a hybrid Washington-based role.

You will ensure accurate execution, customer satisfaction, and margin governance while collaborating across departments to achieve business objectives and leverage analytics for decision making.

Qualifications

• Typically requires BS/BA in a related discipline with 7+ years of experience.
• May require certification. Advanced degree may offset less experience.
• Demonstrates proven leadership and team development skills for managing large groups.
• Applies advanced knowledge of sales strategies, pricing governance, and operational controls.

Responsibilities

• Manages a team of 10–20+ inside sales associates to achieve performance goals.
• Owns staffing models and performance management processes to optimize resources.
• Drives sales initiatives and provides coaching to enhance associate effectiveness.
• Tracks overrides and special-order pricing to maintain margin governance.
• Develops associates in new trades, products, and geographies to expand capabilities.
• Ensures order accuracy, customer satisfaction, and compliance with operational standards.
• Partners across departments to align strategies and improve operational efficiency.
• Leverages analytics to monitor performance and guide decision-making.

Skills

Leadership

Staff development

Analytical thinking

Cross-functional collaboration

Coaching

Education

BS/BA in related discipline

Job description

White Cap is seeking a seasoned Inside Sales Leader to guide a 10–20+ person team, driving performance with strategic staffing, coaching, and operational excellence in a hybrid Washington-based role.

You will ensure accurate execution, customer satisfaction, and margin governance while collaborating across departments to achieve business objectives and leverage analytics for decision making.