Inside Sales Leader — Revenue Growth & Service

Pregis; Sussex (WI); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model and workplaceFlex

Job summary

Pregis is seeking an Inside Sales Manager in Wisconsin to lead a high-performing team focused on customer service and revenue growth. You will partner with regional sales, account managers, and operations to ensure order fulfillment and profitability while expanding product adoption.

The role requires 5+ years of leadership in customer service or inside sales, with SAP experience and a background in protective packaging or related B2B sectors. Hybrid work flexibility is available.

Qualifications

• Bachelor's degree preferred in a related field.
• Minimum 5 years of leadership in customer service or inside sales.
• Experience with SAP is required.
• Industry experience in protective packaging or B2B is highly valued.

Responsibilities

• Lead customer service, inside sales and partner with strategic accounts.
• Own team sales performance and drive sustainable volume growth.
• Coach and develop Customer Service & Inside Sales to ensure timely order fulfillment and satisfaction.
• Establish clear performance expectations and monitor KPIs.
• Coordinate with supply chain and operations to align demand and capacity.
• Identify process improvements to increase responsiveness and efficiency.
• Demonstrate success in leading teams for customer satisfaction and revenue growth.
• Maintain strong written and verbal communication across teams.
• Manage multiple projects and meet deadlines.
• Proficient in MS Office and SAP.

Skills

Leadership

Customer service

Inside sales

Account management

Communication

Strategic thinking

Education

Bachelor's degree in Business, Packaging, Marketing, Supply Chain, or related field

5+ years leadership experience in customer service, inside sales or account management

3 years SAP experience

Experience within protective packaging or related B2B industries

Tools

SAP

Microsoft Office

ERP systems

Job description

Pregis is seeking an Inside Sales Manager in Wisconsin to lead a high-performing team focused on customer service and revenue growth. You will partner with regional sales, account managers, and operations to ensure order fulfillment and profitability while expanding product adoption.

The role requires 5+ years of leadership in customer service or inside sales, with SAP experience and a background in protective packaging or related B2B sectors. Hybrid work flexibility is available.