Inside Sales Lead & Customer Care Coordinator

Aire Serv; Front Royal (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance (50% employee)

Eye & Dental insurance

401K / Company match 3%

Paid holidays 5 per year

1 week paid vacation

Disability insurance

Life insurance 50K

AFLAC supplemental insurance (employee

Job summary

Aire Serv in Front Royal is seeking an Inside Sales Lead Coordinator to join the Sales Team. Based at our Front Royal location, you will qualify leads, confirm appointments and close out jobs as appropriate, while handling incoming/outgoing calls for sales and service.

You are self-motivated, energetic, and focused on delivering top customer service. The role requires data entry accuracy, teamwork, and the ability to manage multiple tasks daily in a busy office environment.

Qualifications

• Two years admin experience minimum.
• Strong written and verbal communication skills.
• Detail-oriented with strong data entry skills.
• Knowledge of Service Titan a plus.
• Strong computer knowledge, including Microsoft Office.
• Typing skills a plus.
• Team player who can work independently.

Responsibilities

• Receive incoming calls in professional and courteous manner.
• Scheduling appointments.
• Assigning daily work/calls to other team members.
• Perform marketing and sales functions to sell additional work and earn business.
• Complete work orders, return customer calls, and respond to customer complaints.
• Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders.
• Perform other duties as needed which may include cross-training in related positions.

Skills

Communication skills

Data entry

Microsoft Office

Team player

Independent worker

Detail-oriented

Typing

Admin experience

Tools

Service Titan

Job description

Aire Serv in Front Royal is seeking an Inside Sales Lead Coordinator to join the Sales Team. Based at our Front Royal location, you will qualify leads, confirm appointments and close out jobs as appropriate, while handling incoming/outgoing calls for sales and service.

You are self-motivated, energetic, and focused on delivering top customer service. The role requires data entry accuracy, teamwork, and the ability to manage multiple tasks daily in a busy office environment.