Inside Sales, ISR 3 Specialist - Collaboration

HP; Rio Rancho (NM); On-site; USD 60,000 - 71,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long term/short term disability

Employee assistance program

Flexible spending account

Life insurance

Generous time off policies

11 paid holidays

Flexible paid vacation and sick leave

Job summary

HP is seeking an Inside Sales ISR 3 Specialist to manage a defined customer set, develop a healthy pipeline, and support the end-to-end sales cycle in collaboration with Account Executives and internal teams.

The role emphasizes relationship building, needs assessment, and proactive opportunity management, with pay range disclosed and additional bonus/equity potential. This is a full-time position based in the United States.

Qualifications

• High School Diploma or equivalent; relevant work experience accepted.
• Typically 4–6 years in inside or tele sales or related field.

Responsibilities

• Develop and manage a pipeline of qualified opportunities.
• Prospect, generate leads, cold call, network to create opportunities.
• Assess customer needs and tailor sales messaging.
• Manage smaller transactional deals through qualification to close.
• Partner with Account Executives to drive retention and growth.
• Support product selection, pricing, proposals, demos, and RFP responses.
• Maintain forecasts and sales records, monitor progress to targets.
• Analyze sales metrics to improve conversion and pipeline health.
• Coordinate with sales, technical, partner, and operations teams to address requirements.
• Use digital/AI insights to prioritize opportunities and engage customers.

Skills

Pipeline management

Prospecting

Needs assessment

Relationship building

Forecasting

Collaboration with AEs

Digital/AI insights usage

Training/mentoring others

Education

High School Diploma/GED

4–6 years inside sales experience

Tools

Salesforce

CRM systems

Job description

Inside Sales, ISR 3 Specialist - Collaboration Description - Job Summary

Manages a defined set of customers, leads, or transactional sales opportunities with moderate guidance. Builds customer relationships, maintains a healthy pipeline, and supports the end-to-end sales cycle while partnering with Account Executives and internal teams to achieve sales objectives.

Responsibilities

• Develop and manage a pipeline of qualified opportunities within an assigned customer segment or account set.
• Conduct prospecting, lead generation, cold calling, networking, and referral follow-up to create new sales opportunities.
• Assess customer needs and tailor sales messages to communicate relevant product, service, and solution value.
• Independently manage smaller transactional deals from qualification through close within established authority and processes.
• Partner with Account Executives to develop approaches for customer retention, account growth, and portfolio expansion.
• Support product selection, pricing, proposals, demonstrations, and responses to routine requests for proposals.
• Maintain accurate forecasts and sales records, monitor progress toward targets, and take timely follow-up actions.
• Analyze standard sales metrics to recognize trends, improve conversion, and strengthen pipeline health.
• Coordinate across sales, technical, partner, and operations teams to address customer requirements and remove execution barriers.
• Use digital and AI-enabled insights to improve opportunity prioritization, customer engagement, and decision-making.

Education & Experience Recommended

• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
• Typically has 4-6 years of related work experience, preferably in inside sales or tele sales, or a related field.

Preferred Certifications

• Certified Inside Sales Professional (CISP)

Knowledge & Skills

• Business Development
• Business Planning
• Business To Business
• Cold Calling
• Consultative Selling
• Cross-Selling
• Customer Relationship Management
• Inside Sales
• Marketing
• Merchandising
• Outbound Calls
• Phone Sales
• Product Knowledge
• Sales Process
• Sales Prospecting
• Sales Strategy
• Salesforce
• Selling Techniques
• Telemarketing
• Upselling

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

Impacts multiple teams and acts as a project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

Works on assignments that are moderately complex in nature and require intermediate problem resolution.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The pay range for this role is $60,000 to $70,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview https://hpbenefits.ce.alight.com/)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job - Sales Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

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