Enterprise Account Manager
HP
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Benefits offered by this job
Job summary
HP is seeking an Enterprise Account Manager to develop and execute strategic account plans, align client objectives with HP offerings, and grow existing enterprise accounts through upselling and cross‑selling. You will collaborate with internal teams and partners to deliver tailored solutions, lead negotiations, and drive successful deal outcomes.
The role emphasizes building relationships with client stakeholders, understanding business objectives, and providing strategic insights to improve
Qualifications
- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or related discipline, or commensurate experience.
- Typically 4–7 years in customer relationship management, account management, or related field; advanced degree with 3–5 years recommended.
Responsibilities
- Develop and execute strategic account plans aligning client objectives with HP offerings.
- Build and nurture relationships with key client stakeholders to understand objectives and challenges.
- Identify opportunities for upselling, cross-selling, and expanding service scope within accounts.
- Collaborate with internal teams to create tailored solutions for client needs.
- Lead negotiations and renewals to secure favorable terms for client and HP.
- Provide feedback to improve products, services, and processes based on client interactions.
- Prepare reports and presentations for internal stakeholders and clients.
Skills
Education
Job description
This role is responsible for developing and executing strategic account plans to deliver solutions aligning with both client objectives and the organization's offerings. The role collaborates with internal teams to identify opportunities for business growth within existing enterprise accounts through upselling and cross‑selling. The role engages with sales specialists and partners to enhance the organization's capabilities and improve deal success.
- Develops and executes comprehensive account plans that align with the client's objectives and the organization's offerings.
- Builds and nurtures strong relationships with key stakeholders at the client's organization and understands the client's objectives and challenges to provide strategic insights and solutions.
- Identifies opportunities for upselling, cross‑selling, and expanding the scope of services provided to the client.
- Collaborates with internal teams to create tailored solutions that address the client's unique needs and challenges.
- Engages with sales specialists and partners to leverage the organization’s capabilities and improve win rates and delivery of selective deals.
- Leads contract negotiations, pricing discussions, and contract renewals to ensure favorable terms for both the client and the organization.
- Provides feedback to internal teams based on client interactions to improve products, services, and processes.
- Prepares regular reports and presentations for both internal stakeholders and the client to share regular updates on deliverables, roadblocks, etc.
- Stays updated on industry trends, competitive landscape, and emerging technologies that could impact the client's business.
- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 4-7 years of work experience, preferably in customer relationship management, account management, or a related field or an advanced degree with 3-5 years of work experience.
Preferred Certifications NA
- Account Management
- Business Development
- Business Planning
- Business To Business
- Cross-Selling
- Customer Relationship Management
- Finance
- Market Share
- Marketing
- Merchandising
- Product Knowledge
- Sales Management
- Sales Process
- Sales Prospecting
- Sales Strategy
- Sales Territory Management
- Selling Techniques
- Upselling
- Value Propositions
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.
Responds to moderately complex issues within established guidelines.
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
The on-target earnings (OTE) range for this role is $195,450 to $243,450 USD annually with a 60%/40% (salary/incentive) mix. There are additional opportunities for pay in the form of bonuses and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 13 paid holidays Additional flexible paid vacation and sick leave (US benefits overview [https://hpbenefits.ce.alight.com/])
Job - Sales Schedule - Full time
Shift - No shift premium (United States of America)
Travel - 50%
Relocation - No
Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal".
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