Inside Sales - Instruments & Measurement

John H. Carter Company; Sulphur, Shreveport, Metairie (LA, LA, LA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading instrumentation firm is seeking an Inside Sales professional in Metairie, Louisiana. The candidate will manage customer inquiries, support sales efforts, and ensure alignment with technical scheduling. Applicants should have a minimum of 2 years' experience in inside sales, ideally in instrumentation and measurement. Strong customer relationships and teamwork are crucial for this full-time on-site role.

Qualifications

• Minimum 2+ years of Inside Sales & Job Scheduling experience in an industrial service environment.
• Experience with Instrumentation & Measurement products preferred.
• Technical background in related fields considered.

Responsibilities

• Receive and handle customer inquiries via phone, fax, and email.
• Align Inside efforts with Technician availability.
• Support accounting department with problem invoices.
• Complete quotes and order entries promptly.
• Build and cultivate customer relationships.

Skills

Customer service

Sales expertise

Technical support

Problem-solving

Education

High School or better

Technical training in Engineering Technology

Job description

Inside Sales - Instruments & Measurement

Job Category: Sales

Requisition Number: INSID002565

• Posted: February 17, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

Typical Duties & Responsibilities

• Receive phone calls, faxes and emails from external & internal customers which must be handled on a timely basis. Most of the time the work load will be considered as ‘heavy’.
  • Information handled will include Measurement Technician Scheduling, RFQ’s, Technical Assistance/Support, Factory Support, Technical Product Support, Delivery Expediting.
• Ensure that Inside efforts are aligned with the Technician availability.
• Support JHC accounting department with problem invoices, returns and general customer account information.
• Support JHC Sales personnel when required for the pursuit of Instrumentation initiatives.
• Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times.
• Work closely with and support the JHC product principals when required to do so.
• Actively and enthusiastically attend required and preferred training.
• Actively and enthusiastically participate in the after hour and weekend ‘On-Call’ rotation as required.
• Actively and enthusiastically support JHC colleagues at all times, and especially when overload situations arise.
• Accurately complete quotes, order entry and purchase orders within the customers time requirements.
• Always build and cultivate solid relationships

Qualifications

Education

Required

High School or better.

Preferred

Technical/Other Training or better in Engineering Technology or related field.

Experience

Required

Minimum 2+ years of Inside Sales & Job Scheduling experience in an industrial service type environment – preferably in Instrumentation & Measurement products.

Preferred

In the absence of a specific instrumentation products and service background, experience with other industrial equipment and services sold into the markets we serve, will be considered.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.