Order Management - Flow Control

John H Carter / ControlWorx; Baton Rouge (LA); On-site; USD 42,000 - 60,000; Full time

Job summary

John H Carter / ControlWorx in Baton Rouge, LA is seeking an Inside Sales professional to manage sales and purchase orders, invoicing, and customer communications. You will learn multiple software programs, follow detailed processes, and ensure timely handling of correspondence from customers and vendors.

The role emphasizes accuracy, backlog management, and collaboration with production and inside sales to meet delivery targets.

Qualifications

• Minimum 2+ years of Inside Sales experience.
• High School diploma or better.
• Bachelor's degree in Engineering preferred.

Responsibilities

• Receive correspondence from customers and vendors and manage timely responses.
• Enter purchase orders, expedite deliveries, and communicate order status.
• Ensure shipped orders invoice and resolve invoicing constraints.
• Maintain customer-specific requirements and accurate backlog.
• Collaborate with production and inside sales to meet delivery targets.
• Support accounting with problem invoices, returns, and general customer account information.
• Uphold JHC TCC standards and participate in trainings.
• Procure product information and be a team player.

Skills

Inside Sales

Order Processing

Invoicing

Customer Service

Education

High School or better

Bachelor's degree in Engineering preferred

Job description

• Receive correspondence from external and internal customers which must be handled on a timely basis.
  • Task will include entering purchase orders, delivery expediting, communicating with the customer and/or vendor the status of orders.
  • Must be able to learn multiple software programs and follow detailed processes.
  • Ensuring all orders that shipped have invoiced and remove invoicing constraints if needed.
  • Ensuring customer specific requirements are followed.
• Work with production and inside sales to ensure delivery is met.
• Accountable for an accurate backlog and shipped not invoiced report.
• Support JHC accounting department with problem invoices, returns, and general customer account information.
• Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times
• Attend and participate in required trainings
• Procure product and product information for customers and Inside Sales.
• Be a team player, and work well as group
• Accurately process and manage sales, purchase orders, and invoicing.
• This job is demanding in terms of knowledge skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine. Multi-tasking and the ability to handle and manage interruptions is expected.
• Regular and predictable attendance is essential for this position.

The above list of duties and responsibilities does not constitute the entire list and the list can be changed, when necessary, at the discretion of management when business needs, customer demands, and other industry or job- related circumstances arise.

Qualifications

Education

Required

High School or better.

Preferred

Bachelors or better in Engineering.

Community College/Vo-Tech or better.

Experience

Required

2 years:

Minimum 2+ years of Inside Sales experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.