Sales Professional - Inside Sales

sci; Stockbridge (GA); On-site; USD 50,000 - 100,000; Full time

Job summary

SCI in Stockbridge, GA seeks a results-driven lead-generation and family-relations professional to drive referrals and protect families through pre-planning discussions. You will prospect daily, engage with families, and coordinate with funeral staff to deliver compassionate service.

Ideal candidates demonstrate strong communication, empathy, and sales skills, with the ability to work evenings and weekends as needed. This role offers meaningful work and earning potential based on performance.

Qualifications

• Customer service and sales aptitude required.
• Ability to present information clearly to families.
• Strong communication and empathic listening skills.
• Willingness to work evenings and weekends as needed.

Responsibilities

• Prospect for new leads, dedicating 1–2 hours daily.
• Obtain referrals from families served.
• Network to build community and civic relationships.
• Present information to families and referred families.
• Maintain activity levels to stay productive.
• Respond to client inquiries promptly and professionally.
• Listen actively and communicate with empathy.
• Understand family needs and offer value-driven solutions.
• Keep in touch to ensure satisfaction.
• Prepare for appointments and perform procedures with professionalism.
• Follow through on problems and requests.
• Build trust-based relationships to earn referrals.

Skills

Customer service

Sales skills

Communication

Empathy

Time management

Presentation skills

Education

High school diploma or equivalent

1-2 years of college or equivalent education

Job description

Our associates celebrate lives. We celebrate our associates.

Job Responsibilities

Lead Generation

• Holds self-accountable for prospecting a minimum of 1-2 hours each day
• Obtains referrals from families served by the location
• Networks and builds community and civic relationships
• Explains and presents presentations to families served and referred families
• Maintains and tracks activity levels to ensure productivity

Build Relationships with Families

• Responds to client inquiries in a timely, respectful, sensitive and professional manner
• Connects with families through listening, honest communication and genuine concern
• Develops an understanding of each family's unique needs and offers solutions that provide value to them
• Stays in touch with families to ensure satisfaction
• Prepares for all appointments and performs all procedures with professionalism and attention to detail
• Follows through on all customer problems and requests
• Builds trust-based relationships to earn the right to ask for referrals
• Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning

Teamwork

• Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
• Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
• Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
• Shares family concerns with rest of the SCI team

Minimum Requirements

Education

• High school diploma or equivalent
• 1-2 years of college or an equivalent of education and experience

Experience

• High school equivalency and 1-2 years of college or an equivalent of education and experience
• 1-2 years of customer service or sales industry experience preferred

Licenses

• Current state/province issued driver's license with an acceptable driving record
• Insurance license if required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

• Must be able to pass the Company's internal presentation certification within thirty days of hire
• Ability to work a number of evenings and or weekends every month
• Ability to drive frequently
• Ability to obtain and maintain an insurance license if required by state/province
• Flexible hours but, at times must have the ability to work up to 12 hours in a day
• Ability to treat others with empathy and respectKnowledge of computers and some software
• Customer service skills
• $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)

#SCI

Postal Code: 30281

Category (Portal Searching): Sales

Job Location: US-GA - Stockbridge