Inside Sales Engineer- Cryogenics

Montana Instruments; Bozeman (MT); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Culture of trust

Career growth

Innovation culture

Compensation & benefits

Health & well-being

Job summary

Montana Instruments is seeking an Inside Sales I to assist the global sales team in generating profitable revenue. You will develop product knowledge and respond to quotations and technical inquiries across markets.

You’ll work with sales and service to provide quotes, lead times, and maintain accurate records in Salesforce, Epicor, and other platforms while supporting order processing and customer relationships.

Qualifications

• Bachelor’s degree in a relevant field or equivalent experience.
• 3–5 years in customer-facing roles, preferably sales or business development for technical products.

Responsibilities

• Respond to incoming requests for quotations and technical inquiries globally.
• Provide price quotations and shipment lead times to staff, distributors, prospects and customers.
• Ensure quotes are accurate to customer requirements and internal part numbers.
• Support processing of incoming orders and maintain data in Salesforce.
• Attend workshops/trade shows and stay current with industry trends.

Skills

Product vision

Internal comms

Team player

Voice of the Customer

Distributors liaison

Attention to detail

Self-motivated

Prioritization

MS Office

Salesforce

Epicor

MI product knowledge

Education

Bachelor’s degree

Tools

Salesforce

Epicor

Job description

Your role

The Inside Sales I position is responsible for assisting the global sales team in generating profitable revenue.

Essential Duties, Responsibilities, And Expectations

• Develop and maintain a working knowledge of the product line (current and prior generations), components and features as they pertain to the industrial and academic research markets.
• Working with the sales and service team, respond in a timely manner to incoming requests for quotations or technical inquiries related to potential sales globally.
• Work closely with the sales manager and outside sales staff to provide price quotations and shipment lead times to sales staff, distributors, prospects and customers for both standard systems, custom systems, after-sales maintenance support, and components.
• Ensure that quotes are accurate as to customer requirements and internal Montana Instruments part numbers.
• Work with custom engineering and customer service departments, as needed, to drive sales and support existing customers while minimizing change orders.
• Support sales administrative staff in the processing of incoming orders.
• Cross-training with sales administrative staff to assist each other when one of the team members is out or when one of the team members is exceptionally busy.
• Occasionally attend relevant workshops, conferences, and trade shows, stay abreast of industry trends, continuously improve technical knowledge, and maintain company market visibility.
• Maintain data on customers, opportunities, and prospects on all digital platforms, including frequent updating of Salesforce.
• Work with the sales and service team to meet or exceed global order bookings targets.
• Be the lead salesperson on A-Jobs and maintenance orders, such as Cold Head Hot Swaps (CHHS).

Minimum Qualifications (Experience / Education)

• Bachelor’s degree required in a relevant field (e.g., engineering, chemistry, physics, materials science, etc.) or equivalent experience.
• 3-5 years of experience in customer-facing roles (preferably sales or business development for technical products).

Competencies // Knowledge, Skills, And Abilities (KSAs)

• Able to act as an ambassador for Montana Instruments’ product vision to both the internal team and to the external customers.
• Ability to communicate internally with all departments to ensure accurate quoting.
• Team player who can work closely and communicate frequently with the global sales team.
• Work internally with Service, Engineering, Production, and Finance as the Voice of the Customer to effectively communicate the market’s technical and commercial requirements.
• Communicate with international distributors for quote generation and help address their technical questions.
• High attention to detail.
• Self-motivated and driven with the ability to work independently.
• Able to prioritize tasks in demanding situations.
• Proficient in the use of Microsoft Outlook, Teams, Word, Excel, and PowerPoint.
• Knowledge of Salesforce and Epicor.
• Thorough knowledge of MI products and their individual component parts.

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

This role requires you to work on-site in Bozeman, MT, United States (US) .