Inside Sales Director: Growth, Strategy & Leadership

80/20; Columbia City (IN); On-site; USD 120,000 - 190,000; Full time

Job summary

80/20 is seeking a Director of Inside Sales to lead and develop the Inside Sales organization, driving revenue growth and stronger customer relationships. The role defines strategy, structure, and performance expectations aligned with the broader commercial plan.

The Director will build a metrics-driven team focused on acquisition, account growth, lead conversion, retention, and pipeline development, partnering with Field Sales, Marketing, and Operations to maximize market opportunities.

Qualifications

• 8+ years of progressive sales experience with leadership responsibilities.
• Experience building or transforming Inside Sales teams in manufacturing or B2B environments.
• Proven record of revenue growth, multi-channel sales, and CRM analytics.
• Strong coaching, accountability, and performance-management capabilities.
• Ability to align Inside Sales with Field Sales, Marketing, and Operations.

Responsibilities

• Develop and execute Inside Sales strategy aligned to revenue growth.
• Set goals for revenue, acquisition, retention, and pipeline development.
• Lead, coach, and develop Inside Sales leaders and teams.
• Establish roles, career paths, and succession plans within Inside Sales.
• Partner with HR and Sales Training for onboarding and development programs.
• Drive CRM utilization, forecasting, and data-driven performance reviews.
• Collaborate with Field Sales, Marketing, and Operations to deliver a seamless customer experience.

Skills

Leadership

Inside Sales

CRM analytics

Forecasting

Cross-functional collaboration

Education

Bachelor's degree in Business, Marketing, Sales, Engineering, or related field

Tools

CRM systems (e.g., Salesforce)

Job description

80/20 is seeking a Director of Inside Sales to lead and develop the Inside Sales organization, driving revenue growth and stronger customer relationships. The role defines strategy, structure, and performance expectations aligned with the broader commercial plan.

The Director will build a metrics-driven team focused on acquisition, account growth, lead conversion, retention, and pipeline development, partnering with Field Sales, Marketing, and Operations to maximize market opportunities.