Inside Sales & Customer Support Specialist

SPX Technologies; Franklin (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive and performance-based compensation packages

Educational assistance and leadership development programs

Job summary

SPX Technologies in Franklin, Tennessee is looking for a dedicated Inside Sales/Customer Service Representative to support sales and customer service operations. Responsibilities include order processing, offering support to sales personnel, and providing exceptional service via phone and email.

The ideal candidate will have 2+ years of experience in inside sales or customer service, excellent communication skills, and proficiency with Microsoft Office Suite. The role offers competitive compensation packages and opportunities for professional development.

Qualifications

• 2+ years of experience in inside sales, customer service, or a similar role.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.

Responsibilities

• Assist customers with product inquiries and provide accurate information.
• Provide exceptional customer support via phone and email.
• Assist Account Managers and outside sales representatives by preparing orders.
• Coordinate with the warehouse, shipping, and billing teams for order fulfillment.

Skills

Communication skills

Problem-solving skills

Attention to detail

Organizational skills

Teamwork

Education

High school diploma or equivalent

Experience with order processing and payment processing

Proficiency with Microsoft Office Suite

Tools

Salesforce

SAP

Job description

SPX Technologies in Franklin, Tennessee is looking for a dedicated Inside Sales/Customer Service Representative to support sales and customer service operations. Responsibilities include order processing, offering support to sales personnel, and providing exceptional service via phone and email.

The ideal candidate will have 2+ years of experience in inside sales or customer service, excellent communication skills, and proficiency with Microsoft Office Suite. The role offers competitive compensation packages and opportunities for professional development.