Inside Sales & Customer Support — Heavy-Duty Parts

D; Denver (CO); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

401(k) with a company match

Health, dental & vision insurance

Disability & Life Insurance

Paid Time Off & Paid Holidays

Job summary

D&W Diesel, Inc. in Denver, CO is seeking a Customer Service/Inside Sales Representative to provide exceptional service, handle inbound calls about heavy duty parts, and support sales with product research and pricing.

The role emphasizes building relationships with customers and communicating in their language. The position requires technical aptitude, experience in customer support, and proficiency with MS Office.

Qualifications

• Experience in a customer support role with strong communication skills.
• Technical aptitude to learn products.
• Proficient in MS Office and other computer functions.

Responsibilities

• Provide an exceptional level of customer service.
• Handle inbound calls related to heavy duty parts.
• Build business relationships with customers and speak their language.
• Assist sales with product research, pricing, availability, and applications.
• Process incoming and outgoing parts and products.

Skills

Customer service

Strong communication

Spanish language

Tools

MS Office

Job description

D&W Diesel, Inc. in Denver, CO is seeking a Customer Service/Inside Sales Representative to provide exceptional service, handle inbound calls about heavy duty parts, and support sales with product research and pricing.

The role emphasizes building relationships with customers and communicating in their language. The position requires technical aptitude, experience in customer support, and proficiency with MS Office.