Diesel Parts Inside Sales Specialist

M&D; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

M&D is seeking an Inside Sales Representative in Houston to assist customers across counter, phone, and email channels. You will guide product selection, process orders, and relay pricing and shipping details while delivering top-tier service.

Qualifications include diesel parts experience, English/Spanish bilingual ability, and strong communication skills. Salesforce experience and office CRM usage are beneficial in this role.

Qualifications

• Inside sales experience preferred and customer-facing focus.
• Diesel engine parts experience required to understand product mix.
• Bilingual in Spanish and English is a plus for diverse customer interactions.
• Strong written and verbal communication skills are essential to service customers effectively.

Responsibilities

• Interact with walk-in customers at the front counter and assist with parts selection.
• Receive and process orders via counter, phone, and email.
• Inform customers of prices, shipping dates, delays, and needed details.
• Answer product operation questions or direct to subject matter expert as needed.
• Develop new leads using referrals, web, and other electronic media.
• Maintain CRM entries and document all relevant account activity.

Skills

Inside Sales Experience

Diesel engine parts experience

Bilingual Spanish and English

Strong written and verbalCommunication

Education

High School Diploma

Tools

Salesforce

Job description

M&D is seeking an Inside Sales Representative in Houston to assist customers across counter, phone, and email channels. You will guide product selection, process orders, and relay pricing and shipping details while delivering top-tier service.

Qualifications include diesel parts experience, English/Spanish bilingual ability, and strong communication skills. Salesforce experience and office CRM usage are beneficial in this role.