Inside Sales & Customer Support - Building Materials

Beacon Roofing Supply, Inc; Roanoke (VA); On-site; USD 24,741 - 37,016; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision insurance

PTO, holidays, parental leave

Paid training and certifications

Legal assistance and identity theft保护

Pet insurance

Employee assistance program (EAP)

Job summary

QXO, a leading distributor and installer of building products, seeks a customer-focused representative to handle price quotes, orders, and inquiries in Roanoke, VA. You will coordinate with operations for deliveries, support the Outside Sales team, and enforce pricing guidelines to ensure accuracy and customer satisfaction.

The role emphasizes front-line customer service, sales experience, and the ability to learn extensive product information while communicating effectively with customers and

Qualifications

• Front-line customer service and sales experience.
• Industry experience with construction or building materials is a plus.
• Spanish bilingual proficiency is a plus.
• Ability to effectively communicate with customers, vendors, team members, and management.
• Eagerness to learn and retain product information.

Responsibilities

• Receive and process price quotes, orders, returns, and billing inquiries.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pickup of orders with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and customer financial policies.

Skills

Customer service

Sales experience

Construction materials

Bilingual Spanish

Communication

Product knowledge

Learning ability

Job description

QXO, a leading distributor and installer of building products, seeks a customer-focused representative to handle price quotes, orders, and inquiries in Roanoke, VA. You will coordinate with operations for deliveries, support the Outside Sales team, and enforce pricing guidelines to ensure accuracy and customer satisfaction.

The role emphasizes front-line customer service, sales experience, and the ability to learn extensive product information while communicating effectively with customers and