Inside Sales & Customer Solutions – Home Improvement

Builders FirstSource; Maryland; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive benefits

Training and development programs

Job summary

Builders FirstSource, Inc. in Maryland is looking for a Customer Service Representative to provide assistance to retail customers through various channels. The role involves selling products, managing inquiries, and ensuring customer satisfaction.

Successful candidates will have a high school diploma or GED, strong sales techniques, and excellent communication skills. Physical demands include lifting up to 80 pounds. Join us to build a rewarding career with America's largest building materials supplier.

Qualifications

• Six months sales-related experience preferred.
• Ability to lift and carry up to 25 pounds frequently and 80 pounds occasionally.
• Strong customer service skills required.

Responsibilities

• Provide customer service to retail customers via walk-in, telephone or email.
• Engage in selling company products and provides quotes.
• Handle customer complaints and resolves issues.

Skills

Customer service

Sales techniques

Communication skills

Detail orientation

Product knowledge

Education

High school diploma or GED

Tools

Microsoft Office Suite

ERP program

Job description

Builders FirstSource, Inc. in Maryland is looking for a Customer Service Representative to provide assistance to retail customers through various channels. The role involves selling products, managing inquiries, and ensuring customer satisfaction.

Successful candidates will have a high school diploma or GED, strong sales techniques, and excellent communication skills. Physical demands include lifting up to 80 pounds. Join us to build a rewarding career with America's largest building materials supplier.