Inside Sales & Customer Solutions - Building Materials

Kuhlman-Corporation-; Toledo (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive benefits package

401(k) retirement plan with company, 1

Paid Time Off (PTO) and holidays

Company-paid life insurance

Disability coverage

Employee Assistance Program

YMCA membership

Job summary

Kuhlman Corporation is seeking an Inside Sales Associate in Toledo, Ohio to support customers with product solutions, process orders, and deliver exceptional service throughout the sales process. The role collaborates with outside sales, yard operations, and customers to ensure a smooth experience.

This full-time, year-round position blends customer service, sales support, inventory coordination, and problem-solving, offering a long-term career path in the building materials industry.

Qualifications

• High school diploma or equivalent required.
• 2+ years inside sales, retail, or customer service experience preferred.
• Experience in building materials or construction-related fields is a plus.
• Strong communication and relationship-building skills are essential.
• Good problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.

Responsibilities

• Manage inbound customer inquiries and ensure timely follow-up.
• Support the outside sales team with quotes, orders, and product information.
• Prepare and package customer orders for pickup or delivery.
• Assist customers with product selection and recommendations.
• Review project information and prepare accurate material quotes.
• Maintain product displays and assist with inventory management.
• Resolve shipping issues and customer concerns.
• Process orders and support fulfillment to ensure inventory accuracy.
• Build and maintain strong customer relationships.
• Provide backup support for counter sales when needed.
• Support overall sales and customer service efforts.

Skills

Communication

Relationship-building

Problem-solving

Multi-tasking

Customer-focused

Teamwork

Education

High school diploma or equivalent

Job description

Kuhlman Corporation is seeking an Inside Sales Associate in Toledo, Ohio to support customers with product solutions, process orders, and deliver exceptional service throughout the sales process. The role collaborates with outside sales, yard operations, and customers to ensure a smooth experience.

This full-time, year-round position blends customer service, sales support, inventory coordination, and problem-solving, offering a long-term career path in the building materials industry.