Inside Sales & Customer Service Specialist — Growth & Impact

Convoy Supply Inc; Lynnwood (WA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee assistance programs and Tele-

Retirement saving plans

Employee referral bonuses

Paid training and development

Paid time off (vacation, sick time and

Overtime available

Job summary

Convoy Supply Inc. is seeking a dedicated Customer Service Specialist in Lynnwood to ensure timely, accurate product procurement for customers. You will handle orders, educate clients on product options, and coordinate deliveries with the operations team.

The role emphasizes strong communication, problem-solving, and teamwork, with a supportive environment and potential for career growth within our construction materials division.

Qualifications

• Experience assisting customers with product procurement in building supply and/or construction industry.
• Strong problem solving and quick, accurate inquiry handling in a fast-paced environment.
• Excellent communication and organization; detail-oriented and proactive.

Responsibilities

• Process customer transactions such as orders, quotes, and returns.
• Coordinate delivery or pickup with operations team.
• Educate customers on products and applications.
• Generate, place, and confirm purchase orders with suppliers.
• Log payments and adhere to accounting procedures.
• Participate in warehouse inventory counts.

Skills

Customer service

Problem solving

Communication

Team player

Bilingual English/Spanish

Job description

Convoy Supply Inc. is seeking a dedicated Customer Service Specialist in Lynnwood to ensure timely, accurate product procurement for customers. You will handle orders, educate clients on product options, and coordinate deliveries with the operations team.

The role emphasizes strong communication, problem-solving, and teamwork, with a supportive environment and potential for career growth within our construction materials division.