Inside Sales & Customer Service Pro — Commission & Benefits

Continental Western Corporation; San Leandro (CA); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Commission on top of base salary

Health insurance (employee)

401K with employer match

Profit sharing

Paid vacation

Paid sick time

Job summary

Continental Western Corporation (CWC) is a long‑standing supplier of packaging, strapping, safety, cordage and janitorial products in the U.S. Our Inside Sales/Customer Service Representative role focuses on delivering friendly, proactive service to customers and vendors by phone or in person. You will support the sales team, identify new sales opportunities, and help run a busy, collaborative office.

Qualifications

• Inside sales / Customer Service experience in a similar or related industry.
• Self-motivated with the ability to excel with minimum supervision.
• Computer experience, including working knowledge of MS Office, Outlook, Excel.
• Knowledge of Prophet 21 (preferred).
• Ability to “multi-task” in busy sales office is essential.

Responsibilities

• Interact with customers and vendors on the phone and in person.
• Proactively initiate sales opportunities to existing and prospective customers.
• Provide support to our outside sales staff and work as part of a team to handle day-to-day operations of a busy sales office.

Skills

Customer service experience

Self-motivated

MS Office / Outlook / Excel

Prophet 21 (preferred)

Multi-tasking

Tools

Prophet 21

Job description

Continental Western Corporation (CWC) is a long‑standing supplier of packaging, strapping, safety, cordage and janitorial products in the U.S. Our Inside Sales/Customer Service Representative role focuses on delivering friendly, proactive service to customers and vendors by phone or in person. You will support the sales team, identify new sales opportunities, and help run a busy, collaborative office.