Retail Warehouse Inside Sales | Commission-Driven CSR

E.-C.-Barton-; Nacogdoches (TX); On-site; USD 38,000 - 45,000; Full time

Job summary

E.-C.-Barton- Home Outlet in Texas is seeking a Customer Service Representative for Retail Warehouse Inside Sales. You will greet customers, provide product information, and process sales using the POS system while maintaining store presentation.

The CSR supports store operations, assists in selling merchandise, and helps the team reach sales goals in a safe, welcoming environment. Some forklift operation and loading duties are involved.

Qualifications

• High school diploma or GED required.
• Previous retail or customer service experience preferred but not required.
• Basic reading, writing, and math skills.
• Ability to communicate clearly and professionally with customers and team members.
• Strong interpersonal skills with a customer-first mindset.
• Ability to work collaboratively in a team-oriented environment.
• Comfortable with basic technology and point-of-sale systems.

Responsibilities

• Greet customers in a friendly, professional manner in-store and by phone.
• Provide information regarding product availability, pricing, and use.
• Deliver outstanding customer service with the goal of driving repeat business.
• Assist in selling merchandise and support team members in achieving sales goals.
• Accurately process customer purchases using the point-of-sale system.
• Cut materials such as carpet, vinyl, and padding to customer specifications.
• Assist customers in safely loading purchased materials into their vehicles.
• Move merchandise from the receiving area to sales floor and ensure correct placement.
• Tag products with pricing labels in accordance with store guidelines.
• Maintain a clean, safe, and organized store environment by straightening displays and covering materials as needed to prevent weather damage.
• Perform regular inventory counts and update inventory records accordingly.
• Operate forklifts and other equipment safely and in compliance with company procedures.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

Tools

POS system

Forklift operation

Job description

E.-C.-Barton- Home Outlet in Texas is seeking a Customer Service Representative for Retail Warehouse Inside Sales. You will greet customers, provide product information, and process sales using the POS system while maintaining store presentation.

The CSR supports store operations, assists in selling merchandise, and helps the team reach sales goals in a safe, welcoming environment. Some forklift operation and loading duties are involved.