Inside Sales & Customer Service Pro

Jensen Precast; Reno (NV); Hybrid; USD 42,000 - 66,000; Full time

Job summary

Jensen Infrastructure in Reno, NV is seeking an Inside Sales/Customer Service Representative to manage quotations and orders, while building strong relationships with contractors, engineers, and project managers. You will work closely with Sales, Dispatch and Engineering to ensure smooth order flow.

The role emphasizes multi-tasking, ERP proficiency, and a customer-focused approach in a construction-related environment. Join a collaborative team committed to service excellence.

Qualifications

• Customer service experience is essential in a fast-paced environment.
• Familiarity with ERP and order-processing workflows.
• Safety-conscious, team-oriented, and able to multitask effectively.

Responsibilities

• Answer inbound calls and take product quotes and orders.
• Produce quotations using ERP software.
• Coordinate order processing with Project Managers and Sales team.
• Assist with post-sale customer support and submittal information.

Skills

Customer service

Multi-tasking

ERP experience

Construction background

Tools

ERP system

Job description

Jensen Infrastructure in Reno, NV is seeking an Inside Sales/Customer Service Representative to manage quotations and orders, while building strong relationships with contractors, engineers, and project managers. You will work closely with Sales, Dispatch and Engineering to ensure smooth order flow.

The role emphasizes multi-tasking, ERP proficiency, and a customer-focused approach in a construction-related environment. Join a collaborative team committed to service excellence.