Inside Sales & Customer Service - Packaged Gases

Western International Gas & Cylinders, Inc.; Norfolk (NE); On-site; USD 25,000 - 30,000; Full time

Job summary

Western International Gas & Cylinders, Inc. in Norfolk, NE seeks a Packaged Gases Customer Service Representative to manage outbound campaigns, schedule sales appointments, and support customer inquiries. The role involves handling quotes, following up for satisfaction, and assisting in warehouse tasks.

Strong customer service and independent work skills are required. Pay ranges from $18 to $22 per hour, with equal opportunity employment.

Qualifications

• High School Graduate with diploma and/or prior experience in outbound calling/inside sales, outside sales or marketing desirable.
• Excellent customer service skills. Ability to establish and manage customerrelationships
• Ability to work independently

Responsibilities

• Place outbound calls with the prime purpose of scheduling appointments for sales with new or existing customers, notifying sales of committed appointment times and then following up with a courtesy call to determine customer satisfaction/needs.
• Provides quotes or completes the sale, if campaign appropriate to directly gain new business.
• Backs up inbound customer service, as needed.
• Assist in warehouse in shipping & receiving, inventory stocking, cleaning, labeling, or other tasks.
• Maintains showroom cleanliness by procedures set forth by management.

Skills

Customer service

Independent work

Outbound calling

Education

High school diploma

Job description

Western International Gas & Cylinders, Inc. in Norfolk, NE seeks a Packaged Gases Customer Service Representative to manage outbound campaigns, schedule sales appointments, and support customer inquiries. The role involves handling quotes, following up for satisfaction, and assisting in warehouse tasks.

Strong customer service and independent work skills are required. Pay ranges from $18 to $22 per hour, with equal opportunity employment.